Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,769 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,769 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very expensive for what it is. The parking is often as, or more, expensive than the flight.”

Helpful Report

(Short Stay 2) - Posted 1 month ago

“Long stay carpark busy but still able to find a parking place easily. Pick up bus ideal to transport us to the main airport building. No problems on return and exit to the carpark. We always use this system and find it very easy and convenient. Thank you for being there.”

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(Long Stay) - Posted 1 month ago

“Lovely receptionist when we handed our key's over.On return the gentlemen at reception was very friendly.”

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(Premium Meet And Greet) - Posted 1 month ago

“RIP OFF- Having booked Friday 17th October for 7 days parking Short Stay 1 for £79.99 a bargain being approximately £30 cheaper than my usual parking at meet and greet. On return I found the actual booking had been made for only 1 night ( Computer glitch?) to add insult to injury I had to pay a further £250 on top of the original £79.99 at 2.00am making £329.99 in total to be able to get out of the carpark. BE AWARE”

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(Short Stay 1) - Posted 1 month ago

“Excellent service”

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(Premium Meet And Greet) - Posted 1 month ago

“Stress free parking”

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(Premium Meet And Greet) - Posted 1 month ago

“Clean & courteou, be great if there were toilet facilities at drop off for cutomeres”

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(Premium Meet And Greet) - Posted 1 month ago

“It was easy to use even at the early hours the bus service was prompt.”

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(Long Stay) - Posted 1 month ago

“Outstanding service.”

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(Short Stay 1) - Posted 1 month ago

“Easy to park. Pre booking saves on car parking fees. Coach transfer efficient and friendly driver. Slightly disappointed with the business class lounge facility, looks like Emirates have some priority with own area. Cooked breakfast was overcooked and cold .... When returning to airport, collected car .... when pre paid, you must go to kiosk to get out of the car park.”

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(Long Stay) - Posted 1 month ago

“The parking system was easy to use and worked flawlessly.”

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(Long Stay) - Posted 1 month ago

“We used the Meet and greet cark park really easy to use and is close to the terminal”

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(Premium Meet And Greet) - Posted 1 month ago

“Newcastle airport is easy to reach and has clear signage to car parks. Most of the car parks are near the terminal.”

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(Short Stay 2) - Posted 1 month ago

“I use both short stay and premium parking and have both been great for me and my family. You park up and it is literally just a couple of minutes walk to the terminal.”

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(Short Stay 1) - Posted 1 month ago

“Professional,competent, and efficient”

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(Premium Meet And Greet) - Posted 1 month ago

“Easy to navigate. Car safe. No hassles. No parking spots too far from a transfer stop. Stress free start and finish to our holiday”

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(Long Stay) - Posted 1 month ago

“It would be even better if it was cheaper”

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(Long Stay) - Posted 1 month ago

“Good Service”

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(Short Stay 2) - Posted 1 month ago

“Flight arriving was delayed so contacted parking about extension. Very quick reply put mind at rest. Excellent customer service.”

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(Short Stay 1) - Posted 1 month ago

“Ideal situation close to terminal The attendant kindly phoned to special assistance to bring a wheelchair for my wife Arrived within five minutes Excellent service”

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(Premium Meet And Greet) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 25,769 reviews