Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,217 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to use booking system, good signage for car parks . Reasonably priced , would definitely use again.”

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(Short Stay 2) - Posted 1 month ago

“Great service and easy to use”

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(Long Stay) - Posted 1 month ago

“Higher price parking but service and flexibility to amend or cancel is excellent. All in all a first class service.”

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(Short Stay 1) - Posted 1 month ago

“Prebooked into long stay 2, easy to find and plenty of spaces, although probably down to the time of year, march. Easy walk with cases to terminal and back and finally straight forward exit . Will use again”

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(Short Stay 2) - Posted 1 month ago

“Easy access. Customer friendly staff. Collection arrangements great.”

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(Premium Meet And Greet) - Posted 1 month ago

“Meet & greet was so convenient. It is only a short 2 minute walk to the terminal. Easy check in and collection on return.Would highly recommend and will definitely be using in the future.”

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(Premium Meet And Greet) - Posted 1 month ago

“Parking works well apart from trying to charge me over £500 on exit - clerical error!! Airport clean and efficient Greggs a bonus a little expensive airside but aren’t they all. Duty free cheaper than on aircraft.”

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(Short Stay 2) - Posted 1 month ago

“Used the meet and greet facility -excellent. Personally like the fact that you don’t have to take your car keys on holiday with you - one less thing to worry about. 👍😊”

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(Premium Meet And Greet) - Posted 1 month ago

“WE WERE UNFORTUNATELY CAUGHT UP WITH CANCELLED EMIRATES FLIGHT. WE ARRIVED SOME 12 HOURS LATE . THE ASSISTANT ON DUTY (15/03/26 APPROX 23.00) WAS EXCELLENT UNDERSTANDING AND APPRECIATING WE WERE TIRED FROM TRAVELLING WE EXPLAINED WE COULD NOT FIND OUR TICKET, EXPECTING IT TO BE A PROBLEM. HE THEN GAVE US OUR TICKET EXPLAINING WE NEVER EVEN PICKED IT UP.. EXCELLENT SERVICE..”

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(Premium Meet And Greet) - Posted 1 month ago

“Always able get a space near terminal. Very easy entry and exit. If assistance needed staff very prompt and friendly.Would recommend.”

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(Short Stay 1) - Posted 1 month ago

“Great parking facility and just a short walk to terminal”

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(Short Stay 2) - Posted 1 month ago

“Excellent and easy parking A+++++”

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(Short Stay 1) - Posted 1 month ago

“Very efficient and convenient, the staff were a great assistance, only downside is the cost”

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(Premium Meet And Greet) - Posted 1 month ago

“Easy and straight forward. Helpful staff.”

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(Premium Meet And Greet) - Posted 1 month ago

“Excellent service and very helpful”

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(Premium Meet And Greet) - Posted 1 month ago

“Good service walking distance to the airport bus provided if you need it the only down side was its expensive to stay there prices need looking at”

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(Long Stay) - Posted 1 month ago

“Easy to use and very helpful staff.”

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(Premium Meet And Greet) - Posted 1 month ago

“The only criticism is there are never any disabled bays in short stay 1 available.”

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(Short Stay 1) - Posted 1 month ago

“Xxxxxxxxx”

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(Long Stay) - Posted 1 month ago

“Easy to find but one carpark looks like another. Could do with numbering the isles to make it easier to find your car when you return”

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(Long Stay) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 26,217 reviews