Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,770 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,770 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easily accessible, well sign posted and easy to follow the route. Easy to find a parking space. Close to the terminal for access. Easy to leave at end of trip, again well sign posted route out to the main road. Will be using again soon, for 3rd time”

Helpful Report

(Long Stay) - Posted 1 month ago

“Very good service. The bus collected us quickly. Thank you”

Helpful Report

(Long Stay) - Posted 1 month ago

“Can get very busy at times, but since the last changes to security, it seems a lot better. The staff are much more pleasant than a few years ago, not shouting and being rude, as some were!”

Helpful Report

(Short Stay 1) - Posted 1 month ago

“im a disabled, its disappointing there is no clear signage to where I am able to park.”

Helpful Report

(Long Stay) - Posted 1 month ago

“Very easy to book, but very expensive and agree with other reviews online that NCL Airport needs to consider reviewing its parking charges.”

Helpful Report

(Long Stay) - Posted 1 month ago

“It was I little bit more expensive to park than I thought but it was well worth it , you have no worries about your car , you just pull outside and hand them the key and they do the rest , it was so easy and time saving when you arrive and when you return , great job , certainly do it again”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“all good, but very expensive”

Helpful Report

(Long Stay) - Posted 1 month ago

“Far to expensive. Started using taxis. Won't be using parking again”

Helpful Report

(Short Stay 1) - Posted 1 month ago

“The airport is fine. There always seems to be a queue when returning at immigration....”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“No buses running which was very disappointing”

Helpful Report

(Long Stay) - Posted 1 month ago

“Excellent service as usual. Clear instructions given on drop off & pick up”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“Very expensive parking at Newcastle Airport unless you get a deal. It is sometimes cheaper to book a hotel and parking! Public transport is not an option if you have a night flight. Short stay car park was ok.”

Helpful Report

(Short Stay 2) - Posted 1 month ago

“Excellent service, friendly helpful staff, my car even looked like it had been washed.”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“Ok no problems”

Helpful Report

(Long Stay) - Posted 1 month ago

“Easy accessible airport. Good parking. A little old fashioned inside, however everything functions well. Very friendly.”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“We really like the short stay car park at Newcastle Airport, it's such a short distance to the terminal.”

Helpful Report

(Short Stay 1) - Posted 1 month ago

“Efficient, pleasant, courteous and very helpful.”

Helpful Report

(Premium Meet And Greet) - Posted 1 month ago

“The airport parking is good, but very expensive. Parking is the most expensive part of our breaks abroad.”

Helpful Report

(Short Stay 1) - Posted 1 month ago

“Strait in and out with no probs and very good price.”

Helpful Report

(Long Stay) - Posted 1 month ago

“Has to cancel my parking at short notice but received a refund really quickly and with no fuss”

Helpful Report

(Short Stay 1) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 25,770 reviews