Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,176 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“So convenient and always a very quick and efficient service. Love how there a person there to help and you’re not having to deal with a machine.”

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(Premium Meet And Greet) - Posted 2 months ago

“Excellent, efficient and friendly service”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy and convenient. Staff always on point and friendly.”

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(Premium Meet And Greet) - Posted 2 months ago

“Great airport with flights to loads of destinations. Friendly staff, good shopping and restaurants.”

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(Premium Meet And Greet) - Posted 2 months ago

“All went to plan no issues just seems like the price increases have become restrictive. We now arrange lifts to and from the airport where possible due to increased prices.”

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(Long Stay) - Posted 2 months ago

“Airport is excellent but the cost of parking is too expensive”

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(Premium Meet And Greet) - Posted 2 months ago

“It’s a great airport parking service only problem is value for money it’s expensive on top of your holiday price .”

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(Long Stay) - Posted 2 months ago

“I use the car park as it is convenient for me, but I think it is to expensive and the shuttle bus service is not frequent enough, more often than not we walk from the car to the terminal.”

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(Long Stay) - Posted 2 months ago

“Nice airport parking for our short trip to Belfast but it is very expensive. The £5 Drop off charge is also exhorbidant and must be a gold mine for the operators. Wish I could earn £5 for every 2 minutes work i undertake.”

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(Short Stay 2) - Posted 2 months ago

“Premium Meet and Greet is the only way to travel. The staff on our arrival and departure were great. Airports are stressful places and PM&G removes a big chunk of that stress both at the start and at the end of your trip. 👍”

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(Premium Meet And Greet) - Posted 2 months ago

“So easy and not a problem either dropping off or collecting my car. First time I have ever used meet and greet and will happily use again.”

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(Premium Meet And Greet) - Posted 2 months ago

“Use this car park all the time perfect”

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(Premium Fast Track) - Posted 2 months ago

“Parked in short stay 2 car park. Easy to park only 5 mins walk to terminal. Will use car park again.”

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(Short Stay 2) - Posted 2 months ago

“Very good service.”

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(Long Stay) - Posted 2 months ago

“We had difficulty in purchasing a ticket at the standard charge as it was on a Saturday when we booked. Also the system did not read our car registration correctly so had to visit the ticket office to resolve a £190 parking charge. All after a long flight and in the early morning not great.”

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(Long Stay) - Posted 2 months ago

“Always great service hassle free and easy to book .”

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(Long Stay) - Posted 2 months ago

“Very helpful”

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(Premium Meet And Greet) - Posted 2 months ago

“We often use Fast Track Parking and find it excellent. The staff are helpful and friendly. It's so easy to use and so close to the terminal building so you don't have to take your suitcase long distance. Thoroughly recommend and will continue to use.”

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(Premium Meet And Greet) - Posted 2 months ago

“Quick booking in and collecting my car with convenient car location. Courteous staff. Extremely convenient for the terminal.”

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(Premium Meet And Greet) - Posted 2 months ago

“So easy, simple and great to use”

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(Premium Meet And Greet) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,176 reviews