Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,770 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,770 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Parking clearly signposted on entry, sufficient parking spaces available and within short walk to the terminal. Will definitely use again.”

Helpful Report

(Long Stay) - Posted 1 month ago

“Everything went well bus was great friendly drivers quick service on return late night. We were early but this was no problem. Just had trouble finding the car park as satnav took us to the wrong place and we had to phone up service to help us.”

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(Long Stay) - Posted 1 month ago

“Parked in the long stay car park and used the bus to the terminal. The driver was very helpful and will definitely use the parking in the future.”

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(Long Stay) - Posted 1 month ago

“Short stay car parking close to the airport terminal is an ideal way to start your journey It’s great for arriving in the early hours. The facility to cancel or amend the booking is excellent and available on line. Watch for discount offers and book soonest to get the best price. Combine with fast track security and or lounge access …”

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(Short Stay 1) - Posted 1 month ago

“Much better with the smooth radio discount code I find it quite expensive normally.”

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(Long Stay) - Posted 1 month ago

“Booking the car in at Newcastle Airport Parking is straightforward and the information provided clear although the price has risen dramatically over the years. Discounts for frequent users would be helpful. Parking on site is easy and most areas are a short walk to the terminal. Upon return you can get swiftly on your way home.”

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(Long Stay) - Posted 1 month ago

“Very convenient. Efficient service. Use for all trips from the airport”

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(Premium Meet And Greet) - Posted 1 month ago

“Quick and convenient with helpful staff”

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(Premium Meet And Greet) - Posted 1 month ago

“Quick, friendly and efficient!”

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(Premium Meet And Greet) - Posted 1 month ago

“Very good service”

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(Premium Meet And Greet) - Posted 1 month ago

“Perfect location and straight forward access to terminal [ short stay car park]”

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(Short Stay 1) - Posted 1 month ago

“Car parking excellent, check in very hit and miss depends who is on the desk as to what happens to our bags - classed as oversized or not, security organised staff pleasant, departure lounge is horrific, nowhere to sit, far too small for the number of people who are in there.”

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(Premium Meet And Greet) - Posted 1 month ago

“Meet and Greet is great. On arrival met by pleasant staff who helped us unload and check the car in. On return staff again very pleasant and pointed us in the right direction to get our car. Facilities very clean and near to the terminal,”

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(Premium Meet And Greet) - Posted 1 month ago

“It's s no hassle system for airport parking. You just park your car get a short bus ride to the main doors and you're there. Couldn't be easier. Well worth the money because if you price taxis they are always more for a return journey plus the hassle that goes with that and if you ask someone again more hassle on getting back home.”

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(Long Stay) - Posted 1 month ago

“We live in Alnwick and use NCL as much as we can for trips abroad for work or leisure. It's a great airport, always through security in good time and staff deal with efficiently and politely. Slight issue with parking in Short Stay 2 last time though; got to the barrier to leave and was not recognising we'd prepaid and demanded £115 to let us out. Fortunately it was mid-afternoon so could speak to someone in parking office who sorted it but would be a pain for it happening late at night or early morning (unless it's 24h manned!). That aside, it's a great airport and we'll continue to use where and when we can!”

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(Short Stay 2) - Posted 1 month ago

“The parking facility is very good and great being on site, the staff are great but the cost of parking is way too expensive at almost £100 for 7 days .”

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(Long Stay) - Posted 1 month ago

“Easy access and booking process with the benefit of on site parking”

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(Long Stay) - Posted 1 month ago

“Excellant service quick and slick parking right next to terminal.”

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(Premium Meet And Greet) - Posted 1 month ago

“Very professional and friendly”

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(Premium Meet And Greet) - Posted 1 month ago

“Good airport but carousel blocked on our return trip and it took about a hour to get back through airport. Could do with more e-gates to deal with long queues.”

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(Short Stay 1) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 25,770 reviews