Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,704 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,704 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Short stay 1 becoming very expensive there’s no need for it otherwise no problems with the procedure! Think you need to reduce your price!”

Helpful Report

(Short Stay 1) - Posted 2 months ago

“Easy to book and found a space straightaway exited with no problem”

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(Short Stay 1) - Posted 2 months ago

“Service was efficent but does not provide suitable services for customers with disabilities as the walk to the terminal was longer than needs to be.”

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(Long Stay) - Posted 2 months ago

“easy to use never had any problems cheaper when booked well in advance but still expensive plenty of spaces”

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(Long Stay) - Posted 2 months ago

“First time using this service was fantastic, staff very helpful and was so easy.”

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(Premium Meet And Greet) - Posted 2 months ago

“We use the short term parking which is very convenient but do find it expensive”

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(Short Stay 1) - Posted 2 months ago

“Price is reasonable if you book early enough. Parking short stay seems secure. They still haven’t corrected the spelling of “airport” on their website though. Payment with Apple Pay on the website is working again. The app has disappeared”

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(Short Stay 1) - Posted 2 months ago

“Easy to find and walk straight into airport”

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(Short Stay 2) - Posted 2 months ago

“The airport is great tho I do find the music played at 7am a bit much. Not everyone is on a stag or hen do and this forces me to spend £50 on a lounge for a couple of hours. Other than that it’s a great airport”

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(Premium Meet And Greet) - Posted 2 months ago

“The staff at the long stay parking were excellent! As I arrived at the airport my passenger window dropped and would not go back up. I bodged a cover for it with a cut up freezer bag to give some shelter from the rain while I was away. I informed security just incase someone thought I had been broken in to and when I returned they had tape polythene over the window making it properly water tight. Thank you so much. I can't remember the last time I was so impressed with a company's customer service.”

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(Long Stay) - Posted 2 months ago

“Your parking seemed straightforward I parked near the stop B, however little did I know the shelters had a number on them. In return we were lost. Thanks to your driver Tracey she found our car in the long stay car park and even waited to ensure we were at the right spot”

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(Long Stay) - Posted 2 months ago

“Absolute first class customer service from all the staff”

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(Premium Meet And Greet) - Posted 2 months ago

“A fabulous Airport! The Meet & Greet car parking started and ended everything, perfectly. The staff were very polite and helpful. Thank you!”

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(Premium Meet And Greet) - Posted 2 months ago

“We always book direct with Newcastle Airport parking because we are safe in the knowledge that if plans change a full refund is offered with no hassle unlike other third party providers we have dealt with in the past”

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(Short Stay 2) - Posted 2 months ago

“Parking dealt with efficiently and close to a small airport so very convenient however the price is too high”

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(Long Stay) - Posted 2 months ago

“Staff were very attentive providing an excellent service”

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(Premium Meet And Greet) - Posted 2 months ago

“Perfect. In and out no complaints”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy to find and park”

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(Long Stay) - Posted 2 months ago

“The parking I used was easy and very good it's a bit pricey but still very good”

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(Premium Meet And Greet) - Posted 2 months ago

“very good parking close to terminal could be cheaper”

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(Short Stay 1) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 26,704 reviews