Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,176 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Parking ridiculously expensive. Flights very limited, only bog standard tourist destinations . Waiting an hour and a half to get through passport control, followed by only one belt working for multiple flights and cases stacked up on the floor everywhere.”

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(Short Stay 2) - Posted 2 months ago

“So easy, friendly staff, no hassle, Just perfect start to our holiday”

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(Premium Meet And Greet) - Posted 2 months ago

“Close to terminal due to walking difficulties”

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(Short Stay 1) - Posted 2 months ago

“very convenient and the staff are very pleasant and efficient”

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(Premium Meet And Greet) - Posted 2 months ago

“The service I received was 1st class from start to finish! I will definitely be using again!”

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(Premium Meet And Greet) - Posted 2 months ago

“The process was as straightforward as you can get. Just make sure when coming past the petrol station you get in the correct lane. Other than that drive to barrier, take your ticket, park up then return from holiday and insert ticket at exit barrier. The car parks are surprisingly very busy so make a note of your letter, we were car park G. Footpaths to the terminal are simple. A bus will collect you if unable to walk far or kids are playing up. Great service. On exit be aware directly below the foot for your ticket on exit there is a gap that tired travellers could mistake for the slot.”

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(Long Stay) - Posted 2 months ago

“Very friendly staff, helpful and professional”

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(Premium Meet And Greet) - Posted 2 months ago

“We found it so easy to park at the airport in short stay 1 carpark which was a few minutes walk from the terminal. The process from dropping off our bags to clearing security was all very straight forward. The security checks were excellent but also without much delay. The terminal is well equipped with seating areas also many shops/eating places if required. The flight departure boards were well positioned to see and updated all the time. Access to all gates was easy and they were comfortable. Boarding was well organised and quite quick. On arrival back to the UK it was straight forward with little delay to get through Border Control despite the number of passengers. Always enjoy flying from Newcastle and have chosen it again for our next break.”

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(Short Stay 1) - Posted 2 months ago

“Well signed easy to get to. Good security”

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(Long Stay) - Posted 2 months ago

“We always use Premium Meet and Greet for our parking. It's so good to be able to just drop the keys and leave the car to be parked. Very close to the terminal too.”

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(Premium Meet And Greet) - Posted 2 months ago

“Would have been four stars but for the following reason. Paid for parking in advance. Nevertheless I had to go around twice before I found a space. How difficult would it be to reserve spaces if you pay upfront”

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(Long Stay) - Posted 2 months ago

“We have used the service a number of times and have always found it excellent and very convenient. Staff are always very friendly and professional.”

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(Premium Meet And Greet) - Posted 2 months ago

“Nice simple easy system to use, all zones are clearly marked and depending on my circumstances I often use the area straight outside the airport if I'm going to be pressed for time, the long stay is the cheapest and not too much inconvenience”

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(Short Stay 1) - Posted 2 months ago

“Very easy to get parked then the courtesy bus saves the legs...”

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(Long Stay) - Posted 2 months ago

“Easy to book and always hassle free.”

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(Long Stay) - Posted 2 months ago

“Short stay 1 is very convenient. I made a mistake on my booking and the customer service team corrected the mistake promptly.”

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(Short Stay 1) - Posted 2 months ago

“Easy to park safe secure will use again. Shuttle bus handy”

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(Long Stay) - Posted 2 months ago

“Plenty of spaces if you look for them as everyone wants to be near the terminal. Spaces quite tight for getting cases out of vehicle. Spaces quite short for long wheelbase vehicles unless you are lucky enough to be able to reverse into a grassy area. Not very well lit as we saw a car reverse into a one behind her that she didn't see at 4am.”

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(Long Stay) - Posted 2 months ago

“Fast check in service”

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(Long Stay) - Posted 2 months ago

“It was a first class service from start to finish.”

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(Premium Meet And Greet) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,176 reviews