Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,491 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Good location to park but it isn't cheap”

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(Short Stay 1) - Posted 3 days ago

“Amenities and facilities have changed over time and are now more accessible and pleasant than before.”

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(Premium Fast Track) - Posted 3 days ago

“Security scanning machine confiscated my wife's makeup even though it was only 30ml. Same makeup was available in duty free for sale which we had to replace. During our trip we pass through other security checks without any issues. l think Newcastle Airport need to get their machines calibrated. Also the cost of dropping off passengers is criminal. No cost at all to do this in Auckland, Melbourne or Singapore airports.”

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(Long Stay) - Posted 4 days ago

“Can't fault the service.”

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(Premium Meet And Greet) - Posted 4 days ago

“Friendly staff, very professional. I feel my car is in safe hands.”

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(Premium Meet And Greet) - Posted 4 days ago

“Great location and great sized parking spots”

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(Premium Fast Track) - Posted 4 days ago

“Fast efficient service and friendly staff”

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(Premium Meet And Greet) - Posted 4 days ago

“+ve Booking was easy Flight was delayed so ran over time in the car park but no additional fee was charged -ve Expensive”

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(Long Stay) - Posted 4 days ago

“Brilliant parking I have this service for years highly recommended”

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(Short Stay 1) - Posted 4 days ago

“Pre booked. Straight in and straight out. No problem.”

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(Short Stay 1) - Posted 4 days ago

“Pre booked and paid for my parking in January for a holiday in June using Short Stay 2. When we returned the exit gate wanted me to pay £330 to leave. The machine also retained my ticket. Thought we were alone in this predicament but others began to have problems. Your employee in the office began to dispute our booking, until others began to arrive at the office. He eventually had to open the gate and allow everyone out (the queue was building up by then) unchecked! Just one other point. I find your website difficult and not easy to navigate. Probably needs to be be brought up to today’s requirements.”

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(Short Stay 2) - Posted 4 days ago

“I am appalled at the lack of disabled parking at the airport. I paid to use Short Stay 2 Car Park however there are only 2 Disabled Bays so had the inconvience of having to use standard bay which was totally unsuitable. In hindsight I would have been better off using Long Stay Car Park to be able to access Disabled Bay. Plus it probably would have been closer to airport terminal. Newcastle airport is not disabled friendly.”

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(Short Stay 2) - Posted 4 days ago

“Always a good service, shuttle bus is brilliant and never have to wait long. Prices have gone up maybe a bit too much in recent years however, but we still find it preferable.”

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(Long Stay) - Posted 5 days ago

“Parking was easy to find short distance to the main part”

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(Long Stay) - Posted 5 days ago

“Great very easy to book on line. Use it all the time highly recommended”

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(Premium Fast Track) - Posted 5 days ago

“Always easy to book, always easy to use and well-priced for this fantastic wee airport!”

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(Short Stay 2) - Posted 5 days ago

“Airport parking went very smoothly. Would have been a five star review if it was not for the expense of parking which is very expensive. And for most people it is now cheaper to get a taxi each way to the airport.”

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(Long Stay) - Posted 5 days ago

“Quick and easy although directed to wrong car park at first lol... Overall great and efficient”

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(Short Stay 1) - Posted 6 days ago

“Excellent”

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(Long Stay) - Posted 6 days ago

“Brilliant staff. Quick and easy to use service.”

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(Premium Meet And Greet) - Posted 6 days ago

Newcastle Airport is rated 4.6 based on 26,491 reviews