Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,903 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 24,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to get parked then the courtesy bus saves the legs...”

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(Long Stay) - Posted 4 days ago

“Easy to book and always hassle free.”

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(Long Stay) - Posted 4 days ago

“Short stay 1 is very convenient. I made a mistake on my booking and the customer service team corrected the mistake promptly.”

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(Short Stay 1) - Posted 4 days ago

“Easy to park safe secure will use again. Shuttle bus handy”

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(Long Stay) - Posted 5 days ago

“Plenty of spaces if you look for them as everyone wants to be near the terminal. Spaces quite tight for getting cases out of vehicle. Spaces quite short for long wheelbase vehicles unless you are lucky enough to be able to reverse into a grassy area. Not very well lit as we saw a car reverse into a one behind her that she didn't see at 4am.”

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(Long Stay) - Posted 5 days ago

“Fast check in service”

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(Long Stay) - Posted 5 days ago

“It was a first class service from start to finish.”

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(Premium Meet And Greet) - Posted 5 days ago

“Buzzer not working in shelter and £100+ for a weeks parking. Newcastle airport having peoples pants down like every other organization in the country. Just had to pay £50 for 1 days parking there for a trip to Belfast. Unfortunately there is no alternative”

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(Long Stay) - Posted 5 days ago

“Easy to use. Great staff.”

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(Premium Meet And Greet) - Posted 5 days ago

“Absolutely great got parked no problem and got out no problem when we got back”

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(Premium Meet And Greet) - Posted 6 days ago

“Parking was very convenient and close to the entrance. Have used a couple of times now, would recommend”

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(Long Stay) - Posted 6 days ago

“Upon leaving the car park we were told that we needed to pay £65 to leave the car park even though we had at least 20 minutes left on the booking After speaking to the emergency they did let us out without needing to pay”

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(Long Stay) - Posted 6 days ago

“Very good service no problem entering or leaving the car park”

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(Short Stay 2) - Posted 6 days ago

“Worth while and peace of mind the car is safe.”

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(Long Stay) - Posted 6 days ago

“Booked Short Stay 2 , 2 days before travel. Barrier opened immediately on arrival and departure. No problem finding a space but the transit path to terminal not plainly obvious from entrance or some parking spots. Trolleys available but scattered about . Being elderly I found the push to the terminal a little strenuous with a couple of kerbs to encounter with 4 pieces of luggage. Row markers would have been helpful mainly on return as took a little time to find car.. Not good if inclement weather. Exit direction signs could be better. Overall a good experience but room for improvement.”

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(Short Stay 2) - Posted 6 days ago

“Tried to use employee discount, rang the number on the staff benefits page but there was no answer. I was later told that you can only book during office hours, this is not stated on the staff benefits page unfortunatel. The actual spot I got in the car park was extremely far away from the terminal and there was not a continuous pavement either so had to walk on the road on the way to the terminal. For the price with 2 young children and lots of bags I feel like it is very poor.”

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(Long Stay) - Posted 6 days ago

“Pre-booked parking. no problems entering and exiting car park. Will use again.”

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(Short Stay 1) - Posted 1 week ago

“First class”

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(Premium Meet And Greet) - Posted 1 week ago

“Great easy to use car park - just a bit pricey”

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(Short Stay 2) - Posted 1 week ago

“Easy to use Airport. The Premier Meet and Greet facility was excellent and the staff were extremely courteous and helpful.”

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(Premium Meet And Greet) - Posted 1 week ago

Newcastle Airport is rated 4.6 based on 24,903 reviews