Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,944 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 29th September 2026

Anonymous

Anonymous // 01/01/2019

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“The new layout of the airports long stay car park has really improved the time between arrival and the bus dropping your off right outside the terminal. The spaces are wide enough for the largest of SUV and there is clearly maked bus stops within easy reach with heavy luggage. Parking charges are still high for a 10 day stay and are nearly equal to the use of a taxi.”

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(Long Stay) - Posted 1 week ago

“Paid for 10 nights for our recent trip. Easy to find car park and bus to terminal was quick. Only thing I would suggest is possibly a window before your departure and a window if your return flight is delayed, Edinburgh operates this system and it's great, they give 2 hours before your stated arrival on your car parking and up to 6 hours o your return, no extra charge, something to think about for the future perhaps?”

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(Long Stay) - Posted 1 week ago

“Easy to book Great access to airport”

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(Long Stay) - Posted 1 week ago

“Quality parking facility. 1st time visitor maybe signage to show route to building from carpark as dark and fenced in but not too worrying.”

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(Short Stay 2) - Posted 1 week ago

“Depending on where you are able to park within short stay 2, you could have a longer a longer walk than anticipated”

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(Short Stay 2) - Posted 1 week ago

“Excellent Service again- no hassle and means a lot to your Holiday experience.”

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(Premium Meet And Greet) - Posted 1 week ago

“Very easy access to airport building from booking in which is a great help if disabled. Everything went very smoothly.”

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(Premium Meet And Greet) - Posted 1 week ago

“Easy to book, hassle free experience when arriving and departing. 1 minute from terminal building. Worth every penny.”

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(Premium Meet And Greet) - Posted 1 week ago

“Service both out and back excellent as usual. Only disappointment is the increase in price over last 2 years is way above inflation rate”

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(Premium Meet And Greet) - Posted 1 week ago

“Security queues were the worst have seen in 40 years! At least 30 minutes and no apparent reason why.”

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(Premium Meet And Greet) - Posted 1 week ago

“All staff very welcoming ..excellent facilities all round..new security equipment mutch better”

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(Premium Meet And Greet) - Posted 1 week ago

“Easy to book on line , always use short stay 2 , well sign posted”

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(Short Stay 2) - Posted 1 week ago

“Absolutely first class .reasonable price close to the terminals”

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(Short Stay 2) - Posted 1 week ago

“Seamless from entry to exit. Excellent”

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(Long Stay) - Posted 1 week ago

“Excellent service”

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(Premium Meet And Greet) - Posted 1 week ago

“Have used both short stay 1 and short stay 2. Both were easy to locate. Short stay 1 is very close to the main terminal. Short stay 2 is fairly close to the main terminal though the walk is up a slight incline.”

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(Short Stay 2) - Posted 1 week ago

“Amazing guy on the dese Vey busy but still very helpful”

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(Long Stay) - Posted 1 week ago

“First class service so smooth from parking my car to handing over my keys.”

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(Premium Meet And Greet) - Posted 1 week ago

“We booked early and got a discount. Parked in short stay2 which was 3-5 minutes from the terminal as stated but that was at a fairly brisk walk. The airport was busy as usual. The food and drink on offer was reasonable albeit at airport prices. There is limited seating in the general areas so could benefit from an extra area just for sitting. On return the barrier did not lift automatically when we put the ticket into the machine but this was resolved quickly when we pushed the help button.”

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(Short Stay 2) - Posted 1 week ago

“Great safce secure parking near terminal building”

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(Short Stay 1) - Posted 1 week ago

Newcastle Airport is rated 4.6 based on 26,944 reviews