Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,171 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent parking facility! Quick drop off and collection of our vehicle. Would highly recommend”

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(Premium Meet And Greet) - Posted 1 month ago

“Expensive but convenient”

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(Premium Fast Track) - Posted 1 month ago

“Very professionally run”

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(Premium Meet And Greet) - Posted 1 month ago

“Used Long Stay Car Park for Car Parking. Signs easy to follow no problems. Starting to get a bit pricey though. Airport check in, no problem. Used Greggs before going through security. Security no problem either and hardly any queue. Didnt use catering facilities as didnt have time. Boarding gates easy to find.”

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(Long Stay) - Posted 1 month ago

“Too expensive should do discount deals”

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(Long Stay) - Posted 1 month ago

“Easy booking. Smooth entry and exit. Only negative is cosy.”

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(Long Stay) - Posted 1 month ago

“Excellent service.”

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(Premium Meet And Greet) - Posted 1 month ago

“Excellent service although a bit pricey the meet and greet was very convenient especially at 4.0 am”

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(Premium Meet And Greet) - Posted 1 month ago

“The parking is fine, incredibly expensive, would be better if the machines read your number plate on exit and automatically lifted the barriers rather than have to put your ticket in if you had already paid”

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(Short Stay 1) - Posted 1 month ago

“Excellent and without any issues, easy to book online”

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(Long Stay) - Posted 1 month ago

“Very convenient. Not too costly.”

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(Short Stay 2) - Posted 1 month ago

“Entered the air port parking with no problems found a spot to park quite easily. And made our way to the airport by shuttle bus.”

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(Long Stay) - Posted 1 month ago

“We chose premium fast track parking for ease after driving down from Scotland. We could not have been any closer to the terminal and fast track through security with 2 kids in tow makes the airport experience much less stressful. Wider access parking spaces also makes it easier to get kids in and out of the car without worrying you'll damage the car beside you. Will use again.”

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(Premium Fast Track) - Posted 1 month ago

“Very convenient only downside in the short stay 1 was lack of disabled bays due to some poor parking by 2 individuals who had parked using 2 bays each. Hope they got charged for 2 bays.”

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(Short Stay 1) - Posted 1 month ago

“Easy to find and park. Reception staff were friendly and helpful, dropped keys off and away. On return keys were waiting and car ready and waiting.”

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(Premium Meet And Greet) - Posted 1 month ago

“Overall a very good service. Booking via website has been trouble free for me. Charges are reasonable when promotions are applied but a little expensive otherwise. More disabled parking bays in each area would be particularly helpful. All have been occupied on the last three occasions I parked there at both the premium long-stay and short stay areas.”

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(Short Stay 1) - Posted 1 month ago

“Self check in has more staff doing very little compared to previous system. It's like queuing in a pub to pull your own pint ! Security in departures friendly and efficient. Arrivals rude and slightly power crazed. Gate number not given soon enough, forced to stay in departure area without enough seats - had to sit on floor for an hour or spend more money in concession to find a seat. This appears to be a UK airport thing now , not just Newcastle but it's cynical and not a good customer experience. The car parking was fine , a bit too expensive but at least it's onsite and not gravel. Back again at the end of August wondering wether to bring some folding chairs.”

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(Long Stay) - Posted 1 month ago

“Great service, cannot fault them.”

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(Premium Meet And Greet) - Posted 1 month ago

“Our local airport, but most expensive airport in the country especially for parking, can save £100s flying from other airports, flights, holidays and parking”

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(Long Stay) - Posted 1 month ago

“Fab wee airport, easy to use, loved it ♡”

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(Premium Meet And Greet) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 25,171 reviews