Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,927 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,927 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely receptionist when we handed our key's over.On return the gentlemen at reception was very friendly.”

Helpful Report

(Premium Meet And Greet) - Posted 2 months ago

“RIP OFF- Having booked Friday 17th October for 7 days parking Short Stay 1 for £79.99 a bargain being approximately £30 cheaper than my usual parking at meet and greet. On return I found the actual booking had been made for only 1 night ( Computer glitch?) to add insult to injury I had to pay a further £250 on top of the original £79.99 at 2.00am making £329.99 in total to be able to get out of the carpark. BE AWARE”

Helpful Report

(Short Stay 1) - Posted 2 months ago

“Excellent service”

Helpful Report

(Premium Meet And Greet) - Posted 2 months ago

“Stress free parking”

Helpful Report

(Premium Meet And Greet) - Posted 2 months ago

“Clean & courteou, be great if there were toilet facilities at drop off for cutomeres”

Helpful Report

(Premium Meet And Greet) - Posted 2 months ago

“It was easy to use even at the early hours the bus service was prompt.”

Helpful Report

(Long Stay) - Posted 2 months ago

“Outstanding service.”

Helpful Report

(Short Stay 1) - Posted 2 months ago

“Easy to park. Pre booking saves on car parking fees. Coach transfer efficient and friendly driver. Slightly disappointed with the business class lounge facility, looks like Emirates have some priority with own area. Cooked breakfast was overcooked and cold .... When returning to airport, collected car .... when pre paid, you must go to kiosk to get out of the car park.”

Helpful Report

(Long Stay) - Posted 2 months ago

“The parking system was easy to use and worked flawlessly.”

Helpful Report

(Long Stay) - Posted 2 months ago

“We used the Meet and greet cark park really easy to use and is close to the terminal”

Helpful Report

(Premium Meet And Greet) - Posted 2 months ago

“Newcastle airport is easy to reach and has clear signage to car parks. Most of the car parks are near the terminal.”

Helpful Report

(Short Stay 2) - Posted 2 months ago

“I use both short stay and premium parking and have both been great for me and my family. You park up and it is literally just a couple of minutes walk to the terminal.”

Helpful Report

(Short Stay 1) - Posted 2 months ago

“Professional,competent, and efficient”

Helpful Report

(Premium Meet And Greet) - Posted 2 months ago

“Easy to navigate. Car safe. No hassles. No parking spots too far from a transfer stop. Stress free start and finish to our holiday”

Helpful Report

(Long Stay) - Posted 2 months ago

“It would be even better if it was cheaper”

Helpful Report

(Long Stay) - Posted 2 months ago

“Good Service”

Helpful Report

(Short Stay 2) - Posted 2 months ago

“Flight arriving was delayed so contacted parking about extension. Very quick reply put mind at rest. Excellent customer service.”

Helpful Report

(Short Stay 1) - Posted 2 months ago

“Ideal situation close to terminal The attendant kindly phoned to special assistance to bring a wheelchair for my wife Arrived within five minutes Excellent service”

Helpful Report

(Premium Meet And Greet) - Posted 2 months ago

“Easy quick pleasant helpful staff”

Helpful Report

(Premium Meet And Greet) - Posted 3 months ago

“Booked with Park & Fly. The gentleman helped us find our car which had been parked at 2am.then left for 2wks. He was really kind & more than understand. Thank you.”

Helpful Report

(Long Stay) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 25,927 reviews