Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,771 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,771 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Generally easy to use all facilities at the airport. However, we regret the removal of the valet parking at Hiton Doubletree. That was an excellent service which didn't restart after Covid.”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy to book car parking. I had to extend my booking due to flight being delayed by two days this was easy to do over the phone and was reasonable price. The only problem I had was when I was due to leave the ticket machine was saying I had to pay, I just contacted the office and said my booking reference number and they lifted the barrier.”

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(Short Stay 1) - Posted 2 months ago

“Simple booking/arrival process and welcoming staff on shuttle”

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(Long Stay) - Posted 2 months ago

“Couldn’t fault the service”

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(Premium Meet And Greet) - Posted 2 months ago

“The Meet and Greet service was managed very well. Both from dropping the car off and picking it up at a very odd hour in the early morning”

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(Premium Meet And Greet) - Posted 2 months ago

“Great service, extremely easy to follow sent instructions, very close to the terminal. Quick pick up on return. Service used was meet and greet parking Cheers”

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(Premium Meet And Greet) - Posted 2 months ago

“A good experience each time we have used the car park.Charges though are a little high.”

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(Short Stay 1) - Posted 2 months ago

“Exactly as promised. Quick and easy.”

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(Short Stay 1) - Posted 2 months ago

“We used the Meet and Greet parking. It was easy to book and really easy to find. Drive the car through the little tunnel area where photographs of you car are taken then park your car. Remove your luggage and walk to the reception which is approx 1 minute from where you parked your car. You can book in online if you wish to do so but I wasn't comfortable with that. I booked in at reception which was extremely quick, handed over my car keys for exchange of the small credit card sized info I needed to present to pick my car back up at the end of my holiday. From there it was a 2 min walk to the Airport Departure Lounge. When you arrive back at Newcastle your car is waiting for you and it's a very quick exit from the Airport. The Airport itself is clean and tidy. Plenty of places to eat and drink. Noticeboards with departure information are very clear and can be found in most areas. The eatery we went to filled our water bottles for us for the flight.”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy to book. Competitive rates. Will use again soon”

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(Short Stay 1) - Posted 2 months ago

“I cancelled the booking”

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(Long Stay) - Posted 2 months ago

“Everything was so straight forward from booking online , accessing car park and leaving after our holiday, all at a good price.”

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(Long Stay) - Posted 2 months ago

“Easy to access, walking distance to airport. Well, sign posted wide enough parking bays. I would suggest they upgrade the barriers similar to NCP car parks whereby access and egress can be operated via a QR code on your mobile phone.”

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(Long Stay) - Posted 2 months ago

“Prices far too expensive”

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(Short Stay 2) - Posted 2 months ago

“Simple to book and easy to use on arrival just drive up to barrier and collect ticket find space and walk to terminal”

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(Short Stay 1) - Posted 2 months ago

“Fantastic service at the meet and greet”

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(Premium Meet And Greet) - Posted 2 months ago

“1st class service have used you many times and will in the future”

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(Premium Meet And Greet) - Posted 2 months ago

“First class, friendly service at both ends of our holiday.”

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(Premium Meet And Greet) - Posted 2 months ago

“Used meet & greet sevral times, never had any problems would definitely recommend them, 10/10 service.”

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(Premium Meet And Greet) - Posted 2 months ago

“We always use the Meet and greet at Newcastle Airport, the staff are always helpful and pleasant and the ease of parking your car ready for your holidays is made so easy and hassle free.”

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(Premium Meet And Greet) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,771 reviews