Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,176 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service no waiting. Unfortunately self service couldn’t find the booking.”

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(Premium Meet And Greet) - Posted 2 months ago

“Used Premium meeting and greet. Car left in immaculate condition on return home went to collect car was covered on the passenger side with hairline scratches and enormous amount of bird droppings. Reported to the staff who were disinterested and 2 rude. Response was that it was nothing to do with them. Totally dismissive. So disappointed as paid for Premium parking would not use in the future. Poor service”

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(Premium Meet And Greet) - Posted 2 months ago

“Excellent Service, the whole service made quick and easy, arriving back at 3am, short walk over the road to get in our car that was waiting for us, would definitely use this service again and highly recommend”

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(Premium Meet And Greet) - Posted 2 months ago

“Airport is fine. The parking is insanely expensive and restrictive. I was charged £60 for 1 night when the metro was suspended. That’s ridiculously exploitative.”

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(Long Stay) - Posted 2 months ago

“So easy to use, from initial booking to parking / collecting on the day.”

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(Premium Meet And Greet) - Posted 2 months ago

“Used Short Stay 2 for 8 days. Found car park in easy walking distance of terminal. Would use again.”

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(Short Stay 2) - Posted 2 months ago

“Good airport, got the new scanners so getting through bag checks is quick”

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(Premium Meet And Greet) - Posted 2 months ago

“We used the Premium Meet & Greet parking for a short break. Using a discount code it worked out just as cheap as return taxis! Car was checked in using the 'self serve' machine (and a very helpful member of staff)! Car was waiting for us in a numbered bay when we returned. A very speedy process and terminal was literally a 2 mins walk - would definitely use again if the price was right”

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(Premium Meet And Greet) - Posted 2 months ago

“Best airport for parking. Hassle free check in and fast track security. Perfect stress free start to a holiday.”

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(Long Stay) - Posted 2 months ago

“Very efficient service. Easy to book. Only a short walk to the terminal building.”

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(Premium Meet And Greet) - Posted 2 months ago

“Airport is fine. Parking not cheap and a clearer way to identify the location of a parked car would be nice. Lounge fairly basic but I'd rather that than have to pay more.”

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(Long Stay) - Posted 2 months ago

“Well sign posted and clean car park. Just very expensive, cheaper to use a taxi. Unfortunatlely not very enviromental.”

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(Short Stay 1) - Posted 2 months ago

“The parking is very good but too expensive!”

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(Short Stay 2) - Posted 2 months ago

“Very easy to find & parking no problems however coming back in early morning got a little lost!”

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(Long Stay) - Posted 2 months ago

“Easy booking process with straight forward access to the car park. Good availabilty of parking place all within easy reach of bus shelters for transfer to the terminal. I would have given 5 starts but there has a long wait for the bus on my return (14.00 on 25th May) so four stars this time.”

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(Long Stay) - Posted 2 months ago

“Very good and ampleparking spacea.”

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(Short Stay 1) - Posted 2 months ago

“I have used this service regularly since it's inception. The convenience far outweighs the additional cost and the staff are always helpful and friendly.”

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(Premium Meet And Greet) - Posted 2 months ago

“Very good experience every time. No complaints!”

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(Long Stay) - Posted 2 months ago

“It's easy to prepay in advance, I like receiving emails of discounts from time to time. Simple process of entering the long stay car park, the ANPR works well, push the button at the barrier to obtain ticket for entry and same ticket to exit after your holiday, great. The only problem we have is actually finding a space when it is busy! Can be frustrating driving round and round searching for a space to park. Is it possible to give an allocated space for each car? We love using Newcastle airport, it's great :)”

Newcastle Airport 5 star review on 4th June 2025

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(Long Stay) - Posted 2 months ago

“Easy to use”

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(Short Stay 1) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,176 reviews