Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,927 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,927 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Really good service, very helpful with later enquiries.”

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(Premium Fast Track) - Posted 3 months ago

“Welcoming, very friendly efficient staff.”

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(Premium Meet And Greet) - Posted 3 months ago

“Easy access and exit. Always parking spaces where I want to park.”

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(Long Stay) - Posted 3 months ago

“Excellent parking facilities, easy drop off, looks very secure with cctv, barrier and staff available on site. Close to terminal and no getting soaked if it’s raining.”

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(Premium Meet And Greet) - Posted 3 months ago

“Excellent, simple and an overall pleasant experience, no stress at the end of a long flight. Thank you.”

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(Short Stay 2) - Posted 3 months ago

“Excellent service and lovely interaction.”

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(Premium Meet And Greet) - Posted 3 months ago

“Had issues this time in leaving the car park. I was asked for £370 for the period 4/10 to 13/10 when I had booked my car park space back in May. Normally I don't have any issues & often use Newcastle aiport car parking direct but for some reason I did this time.”

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(Short Stay 1) - Posted 3 months ago

“Really helpful staff who located our car on CCTV when we couldn’t find it.”

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(Short Stay 2) - Posted 3 months ago

“Hi. After returning from vacation, we completely forgot where we'd parked our car. After a long search, we decided to ask the security guard for help. He was very helpful, checking when and where we parked, and explaining everything thoroughly... a heartbreaking experience. We wanted to thank this gentleman very much. It was October 14th, 4,5 am. Long Stay Car Park”

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(Long Stay) - Posted 3 months ago

“trouble free parking”

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(Long Stay) - Posted 3 months ago

“First time using the service and overall no issues. Good communication with booking and emails. Check in was swift and reassuring and it was great keys were not taken abroad. Pick up was good, with no wait times and easy navigation to the car. Only a few miuntes walk to teh terminal, some of whih is under cover. Minor issue was the parking spaces were very tight and not easy to navigate out of. To clarify - you did not park the car yourself. Proce was a little steep especially in October, but I think all airport car parking is expensive.”

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(Premium Meet And Greet) - Posted 3 months ago

“Excellent car parking”

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(Short Stay 1) - Posted 3 months ago

“Easy to book space. With number plate recognition there were no delays when leaving. Only given 4 star as I feel the cost is a little excessive.”

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(Long Stay) - Posted 3 months ago

“4 stars as carpark can be expensive for a weekend but long term is good value.”

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(Long Stay) - Posted 3 months ago

“Nice and clean, could do with slightly cheaper parking fees. Security is usually quite swift”

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(Premium Meet And Greet) - Posted 3 months ago

“Great service no extra charge even when we were 10 hours late through no fault of our own bus service is frequent drivers always polite and friendly thank”

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(Long Stay) - Posted 3 months ago

“Short stay 2 absolutely perfect for our trip. Easily found and within short walk to terminal, no issues at all.”

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(Short Stay 2) - Posted 3 months ago

“Parking well signposted, no stress and just a short walk to entrance”

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(Long Stay) - Posted 3 months ago

“Got charge me again on the way out of car parks even though I had a valid pre -paid ticket . Have now been given money back but had to send emails to tc”

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(Long Stay) - Posted 3 months ago

“Larger bus shelters for courtesy bus would be welcome and parking charges are getting far more expensive for long stay, otherwise happy with airport parking.”

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(Long Stay) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 25,927 reviews