Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,704 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,704 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very expensive for Food and Drinks and the parking prices are just ridiculous”

Helpful Report

(Long Stay) - Posted 2 months ago

“We used the premium and the spaces are a little bit wider, because the spaces are limited we found one as soon as we drove in, thats what you want when going on holiday hassle free parking and straight to the terminal. It's our go to parking space from now on.”

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(Premium Fast Track) - Posted 2 months ago

“Excellent service easy to find easy to park easy drop of for car and keys would recommend.”

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(Premium Meet And Greet) - Posted 2 months ago

“I prefer the convenience of leaving car at Airport when travelling however in the 20+ years of doing so the prices are now extortianate the car parks are no better small spaces packed together and could defintely do with a resurface and weed/bush/tree maintenance”

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(Short Stay 1) - Posted 2 months ago

“Excellent.”

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(Long Stay) - Posted 2 months ago

“Great service, excellent staff”

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(Premium Meet And Greet) - Posted 2 months ago

“Ease of finding parking bays, shuttle bus at hand to transfer to the terminal”

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(Long Stay) - Posted 2 months ago

“Parking - signing within car parks is poor. Each lane or parking space should be individually signed or numbered to make the location of the vehicle easier to locate. Lighting is poor and charges expensive. The Airport takes advantage of it's monopolistic position. Departure area - Too few seats and too many catering outlets. Crowd circulation is poor due to current layout.”

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(Short Stay 2) - Posted 2 months ago

“Excellent service from Booking to Drop-Off to Pick-up.”

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(Premium Meet And Greet) - Posted 2 months ago

“Airport terminal layout good.Easy to navigate. Long stay packing not so good. Waiting to long for shuttle bus quicker to walk the fifteen minutes”

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(Premium Meet And Greet) - Posted 2 months ago

“Hassle free parking close to the Terminal and Doubletree by Hilton”

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(Short Stay 1) - Posted 2 months ago

“Quick and friendly service”

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(Premium Meet And Greet) - Posted 2 months ago

“Always satisfied with the parking arrangements.”

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(Short Stay 2) - Posted 2 months ago

“Good directions entering airport road system, very convenient, easy short walk to terminal. Felt very safe.”

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(Long Stay) - Posted 2 months ago

“Easy to book Friendly staff”

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(Premium Meet And Greet) - Posted 2 months ago

“Pre booked parking for a week. Easy process to get in and out, but do feel that it is very expensive though.”

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(Short Stay 2) - Posted 2 months ago

“Rows could have letters or numbers to find the car easily and buses at busy times should be more frequent- we waited half an hour.”

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(Long Stay) - Posted 2 months ago

“Very welcoming staff Such a quick and easy way to park and pick up the car Very short walk to airport We love Meet and Greet parking experience”

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(Premium Meet And Greet) - Posted 2 months ago

“We use this service on a regular basis and it’s so easy. I would love a locality scheme”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy to book , very accessible to navigate. A great experience and free bus to airport.”

Helpful Report

(Long Stay) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 26,704 reviews