Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,771 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,771 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Great and easy to use. It is however on the expensive side - massive rise since last year.”

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(Long Stay) - Posted 2 months ago

“Excellent service would recommend. Well organised and friendly helpful staff.”

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(Premium Meet And Greet) - Posted 2 months ago

“Parking system good but always have to go to the office to get out despite being pre booked and prepaid”

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(Long Stay) - Posted 2 months ago

“Now always use the Meet & Greet service which works very well from the web booking through to pick up. Also had to return early on one occasion to collect vehicle and this went well. Staff are consistently pleasant and professional.”

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(Premium Meet And Greet) - Posted 2 months ago

“Recently resurfaced and lined, just enough space between the parking bays”

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(Long Stay) - Posted 2 months ago

“Great experience parking at your facility but there would be 2 issues that could be improved better. Sign posts need to be made more clear as I wasn't sure if I actually parked in the right place. A sign at the beginning with a map on stating which car parks are full so people know which direction to head in and not to get confused. But apart from those little issues I had a good experience”

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(Long Stay) - Posted 2 months ago

“Used the same packing system twice this year and I rate it five star. Only takes minutes to park and car ready for you on your return after a short walk from the airport.”

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(Premium Meet And Greet) - Posted 2 months ago

“Very helpful staff only one problem,when we arrived back at about 11pm which was a very wet and windy night the pick up point for bus to carpark wasn't very well signed”

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(Long Stay) - Posted 2 months ago

“Always a hassle free parking experience and the courtesy buses are regular.”

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(Long Stay) - Posted 2 months ago

“We usually park in short stay 1, but this time we tried the drop off. Once we found the right barriers to go through (our fault as we went our usual way and should of carried on) it was easy. Drove upto the barriers pressed fo ticket, got your photo took, drove through and parked up,got our cases out then dropped the key off and off we go on our holidays.”

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(Premium Meet And Greet) - Posted 2 months ago

“My first use of this new (ish) system. Easy to find, very friendly and helpful staff.”

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(Premium Meet And Greet) - Posted 2 months ago

“We’ll sign posted easy to use ticket machines and easy to park bus every 10mins or so will use again could possibly be a bit cheaper”

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(Long Stay) - Posted 2 months ago

“Friendly, efficient service. Good value. Pick up bus service readily available. We would definitely book our car in again.”

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(Long Stay) - Posted 2 months ago

“Quick and easy to use”

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(Premium Meet And Greet) - Posted 2 months ago

“Superb support from booking through to parking and picking up my car.”

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(Premium Meet And Greet) - Posted 2 months ago

“Good onsite parking, just a shame the prices are now extortionate compared to other airports eh Edinburgh”

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(Long Stay) - Posted 2 months ago

“Easy to find the entrance, but very short on parking spaces. Took about 10 minutes driving around to find one. Easy exit procedure.”

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(Long Stay) - Posted 2 months ago

“Easy access into the car park. Very close to the terminasl. Cost about £100 for a week. Reasonable price compared to other airports”

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(Short Stay 2) - Posted 2 months ago

“Excellent service, definitely the best car park to use, so convenient to leave your car just outside the entrance to the airport and on arrival back from holiday, your car is there for you. Would definitely recommend to anyone.”

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(Premium Meet And Greet) - Posted 2 months ago

“There was no hassle entering or exiting the car park. We had to search for a parking space as a few cars had parked over the white lines.”

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(Short Stay 1) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,771 reviews