Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,704 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,704 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service and short partial covers walk way to terminal.”

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(Short Stay 2) - Posted 2 months ago

“No problems at all thank you”

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(Short Stay 1) - Posted 2 months ago

“Always happy to use the parking at Newcastle airport, and never any problems.”

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(Long Stay) - Posted 2 months ago

“So easy to use staff friendly and helpful 💪🏻”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy to find and always plenty of spaces available. Managed to get parked close to terminal building so only a 5 minute walk away. No problem with automated exit. Managed to find a discount code prior to booking so also saved a few pounds. Have used this car park before and would be happy to do so again.”

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(Short Stay 2) - Posted 2 months ago

“I parked in short stay 2 and it was an easy walk to and from the terminal.Checking in and going through security was quick even though it was quite busy.”

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(Short Stay 2) - Posted 2 months ago

“Every aspect of parking was straightforward. Booking, entry, exit.”

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(Short Stay 1) - Posted 2 months ago

“Always such a great experience parking at NCL airport.”

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(Short Stay 2) - Posted 2 months ago

“Baggage collection diabolical. All three flights on one carousel very dark and dingy until carousel starts up needs lighting on”

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(Short Stay 1) - Posted 2 months ago

“Park here all the time brilliant way to start your holiday no waiting around for taxis”

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(Premium Fast Track) - Posted 2 months ago

“Would have given it 5 stars but we had to wait in the pouring rain for 30 minutes as it was very busy. The shelters are too small and some os us had to stand in the rain. Coming back , we had an excellent service.”

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(Long Stay) - Posted 2 months ago

“EASY PARKING GREAT BUS SEVICE”

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(Long Stay) - Posted 2 months ago

“Easy to book, easy system to navigate. Turned up, parked, no issues. Used before so happy to use again, although £74.99 for 2 x nights seemed a bit steep.”

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(Long Stay) - Posted 2 months ago

“Only got 4 stars because when we came to exit car park machine said we owed £480 even though paid and within our dates and times registered. This resulted in having to reverse car out people other travellers exit and go into office. Issue was dealt with efficiently but at 2 am in morning could really do without hassle.”

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(Long Stay) - Posted 2 months ago

“Great meet and great very pleasant and friendly service would recommend to any body”

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(Premium Meet And Greet) - Posted 2 months ago

“sadly we were unable to use the Airport on this occasion in view of a family illness diagnosis. this was cancelled on 3/02/2026, acknowledged and a full refund received”

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(Premium Fast Track) - Posted 2 months ago

“Signs to the entrance of short stay 2 are too easily missed.”

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(Short Stay 2) - Posted 2 months ago

“We arrived in the terminal at 4am. Even though it was very busy the whole experience was very positive from going through security to having a nice coffee and croissant and then proceeding to our boarding gate. Our return journey was equally positive. From disembarking the plane to baggage collection and security we were out of the terminal in approximately 15 minutes!”

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(Long Stay) - Posted 2 months ago

“Used a number of times now, always a good experience. Would highly recommend.”

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(Long Stay) - Posted 2 months ago

“Used Short Stay 2 car park. Well signposted, easy to access and close to the terminal. All you need.”

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(Short Stay 2) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 26,704 reviews