Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,771 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,771 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“location very good ,sometimes very busyand driving to find empty car park,bus stop at night near the air port couid be better illustrated ,”

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(Long Stay) - Posted 2 months ago

“Very easy to book online in advance, and you don't have to worry about being delayed unless that pushes you into the following day. And even thats not much (£12 I think?) They say to keep the ticket that is dispensed when you arrive at Long Stay - good precaution - but in fact the number plate was recognised as we drove up and the barrier lifted - we didn't need to insert the ticket.”

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(Long Stay) - Posted 2 months ago

“The exit barrier did not recognise our booking so had to waste time looking for our booking reference and contacting the help person to explain the situation. My relative who was in a different car park (long stay) also experienced the same problem when at the exit barrier.”

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(Short Stay 2) - Posted 2 months ago

“Speedy entry and exit I will say very expensive”

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(Long Stay) - Posted 2 months ago

“The parking is fine, the cost is getting a touch heavy.”

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(Long Stay) - Posted 2 months ago

“Easy to use system.”

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(Long Stay) - Posted 2 months ago

“Parking excellent at newcastle a little more expensive than other airports but will continue to use as this our 5th time in 2 years would appreciate a discount next time already booked holiday for next may from newcastle still to book car park.Thanks Ronnie”

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(Long Stay) - Posted 2 months ago

“Very good airport”

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(Long Stay) - Posted 2 months ago

“Excellent parking facility, easy to use”

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(Long Stay) - Posted 2 months ago

“I use this Carpark has it’s only 2 mins to terminal Nothing worse than lugging heavy cases for long distances”

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(Short Stay 1) - Posted 2 months ago

“Easy to park, no problem with late arrival back to uk”

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(Short Stay 2) - Posted 2 months ago

“Very easy to book online .well organised parking always use short stay 2”

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(Short Stay 2) - Posted 2 months ago

“Good service and resonable priced”

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(Long Stay) - Posted 2 months ago

“Excellent service on drop off and pick up”

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(Premium Meet And Greet) - Posted 2 months ago

“The lady called Mhay was a marvellous help and a credit to the company. She sent me the booking confirmation when I could not access. Thank you”

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(Long Stay) - Posted 2 months ago

“Used the facility a few weeks ago. I wouldn't call it a 'meet and greet' though. Park your car and wander into the office where you hand your key over. That's the same as APH at Manchester, although there is a five-minute bus ride to the airport there. Only benefit is the 50-yard walk to the terminal. We're flying from Newcastle at the end of November and don't really have much option than to use it again. Struggling with mobility, I don't exactly have much choice.”

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(Premium Meet And Greet) - Posted 2 months ago

“Quite busy but we always find a parking space”

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(Short Stay 1) - Posted 2 months ago

“Car parking experience was 1st class. Very straightforward,and no problems with the service whatsoever. I'd give a special commendation to the long stay carpark bus driver who helped us in a very humerous way locate our car when we'd forgotten which bus stop we were near 10/10”

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(Long Stay) - Posted 2 months ago

“Arrived back 11 hours late due to a cancelled flight, but didn't have to pay any excess charges.”

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(Long Stay) - Posted 2 months ago

“Easy for us to get to.”

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(Short Stay 1) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,771 reviews