Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,771 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,771 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Easy entry and exit with ANPR.”

Helpful Report

(Short Stay 1) - Posted 2 months ago

“Nice straightforward process 🙂”

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(Short Stay 1) - Posted 2 months ago

“So easy to use and friendly staff.. you just drive in hand in your keys and off you go, keep your ticket safe to hand in when your return and hey presto your in your car and in your way home!”

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(Premium Meet And Greet) - Posted 2 months ago

“or straight forward arrived at the airport short walk gave them keys same again on return no problems whatsoever would recommend”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy access, personnel available to help and only 2 minutes from the airport. Prices are on the high side!”

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(Premium Meet And Greet) - Posted 2 months ago

“Excellent, so we'll organised.”

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(Premium Meet And Greet) - Posted 2 months ago

“The signage as you approach the roundabout to enter Newcastle Airport for parking areas should be immediately signposted as you turn on the roundabout we were in Parking 2 area and found you can easily get in the wrong lane and then we had to reverse. As you turn the roundabout it should be on the floor and road signage so no confusion whatsoever.”

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(Short Stay 2) - Posted 2 months ago

“Great facility just on the expensive side lately”

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(Premium Meet And Greet) - Posted 2 months ago

“Very well organised and easy to use.”

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(Premium Meet And Greet) - Posted 2 months ago

“It was so easy to use Meet and greet parking and luggage check in with Ryanair could not be better. My wife and I both use the wheelchair assistance and the staff could not be nicer.”

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(Premium Meet And Greet) - Posted 2 months ago

“Airport itself and facilities great. I used car park for parking only and walked to terminal so didn't use the transfer etc. Extortionate car parking charges these days so try to avoid using if i can, even though I travel about once a month from Newcastle.”

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(Long Stay) - Posted 2 months ago

“Excellent service”

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(Premium Meet And Greet) - Posted 2 months ago

“Great sevice and simple to follow.....”

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(Short Stay 1) - Posted 2 months ago

“Great car was safe”

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(Short Stay 2) - Posted 2 months ago

“Parking distance was close enough to walk to the terminal without needing to wait for the bus to take us and the price was good. Tuere was 0lenty of space to park and with paying in adcance the process was easy to use. My only negative comme t would be that the car park was that well signposted so we ended up passing the car park and having to drive around before figuring out where it was”

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(Long Stay) - Posted 2 months ago

“Excellent service”

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(Premium Meet And Greet) - Posted 2 months ago

“We used Short stay 1 for a 7 night holiday. I believe improvements could be made in this car park by making the parking spaces bigger, with increasing numbers of much bigger vehicles, the spaces are barely adequate, especially considering the cost of parking. It would also help to have the rows numbered, for ease of finding vehicle in the dark”

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(Short Stay 1) - Posted 2 months ago

“Very convenient Larger spaces Easy acccess”

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(Premium Fast Track) - Posted 2 months ago

“Disgrace taking 2 hours to get cases to belt - utter chaos in hall. Plane expected so what happened to communications and operations. People coming into Newcastle for the first time - so embarrassing. Emirates should sue the airport. Not impressed at all. Will stick to Manchester airport.”

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(Long Stay) - Posted 2 months ago

“The.free bus is very good and the dri er we had was very friendly a d helpfull”

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(Long Stay) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,771 reviews