Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,944 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 29th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple straight forward parking no fuss no drama.”

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(Premium Meet And Greet) - Posted 2 months ago

“Excellent”

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(Short Stay 1) - Posted 3 months ago

“Great service and price”

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(Short Stay 1) - Posted 3 months ago

“Good service polite receptionist”

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(Premium Meet And Greet) - Posted 3 months ago

“Car was as we left it being a classic under cover we were worried but it was as we left it great service will use it again in September”

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(Long Stay) - Posted 3 months ago

“Really efficient Check in and Security. On return it took 25 minutes from landing to getting back to the car. Only downside is the cost of parking which i find is very expensive and inconsistent in cost. There also should be many more disabled car parking spaces nearer to the terminal”

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(Short Stay 1) - Posted 3 months ago

“Always use parking at newcastle airport, never any problems.”

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(Long Stay) - Posted 3 months ago

“Excellent service - everything went smoothly, hassle free, and makes a huge difference dropping car off close to terminal, and it is there when you return. Staff were very friendly and helpful.”

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(Premium Meet And Greet) - Posted 3 months ago

“Parked in Short Stay1 for a week. Really close to the terminal and ideal if you have mobility issues as it just a short walk to and from the main building.”

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(Short Stay 1) - Posted 3 months ago

“We parked in the long stay car park and it's great. It's a short walk to the terminal or you can get the courtesy bus if you want. Would highly recommend.”

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(Long Stay) - Posted 3 months ago

“Excellent service 👏”

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(Short Stay 2) - Posted 3 months ago

“The car park was easy to find and only two minutes walk from the departure gate, it was also very easy to get our on our return trip.”

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(Short Stay 2) - Posted 3 months ago

“Great staff! Quick, efficient hassle free service.!”

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(Premium Meet And Greet) - Posted 3 months ago

“Worked perfectly as it should”

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(Long Stay) - Posted 3 months ago

“Very smooth transit with excellent help with mobility aids”

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(Premium Meet And Greet) - Posted 3 months ago

“Great service in and out went very smoothly”

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(Short Stay 1) - Posted 3 months ago

“Easy to park and leave car then straight into airport”

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(Premium Meet And Greet) - Posted 3 months ago

“I booked and paid for parking in advance. I was disappointed that I was then being asked for an additional payment at the exit gate. The matter was sorted out on the intercom, but this situation should not have occurred.”

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(Short Stay 2) - Posted 3 months ago

“Absolutely great parking in carpark 2 only a couple of minutes to terminal”

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(Short Stay 2) - Posted 3 months ago

“I am giving 3 stars purely because the staff were so helpful; otherwise, I would have given 1 star. When we returned from our holiday and drove to the exit barrier, the machine displayed a charge of over £300. Once you reach the barrier, you can't reverse because other vehicles are behind you. We went to the office, but they couldn't find our booking on their system, even though I have proof of my booking confirmation and all the emails. Thankfully, the staff were very understanding and let us out without making us pay. The staff were excellent, but seeing a £300 charge on the machine at the end of our holiday was very upsetting and completely overshadowed what had otherwise been a good experience.”

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(Long Stay) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 26,944 reviews