Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,944 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 29th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but signage could be better improved we we’re I area G but G is quite big so found it hard to find my car . Just thought but overall good service”

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(Long Stay) - Posted 3 months ago

“Easy booking. Well signposted parking and shuttle bus stops well placed in the parking areas. Shuttle bus service was excellent for us - very pleasant, friendly and helpful drivers. Cost of parking always adds a lot to the holiday and we love too far away to use local transport.”

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(Long Stay) - Posted 3 months ago

“Happy with service, only issue there was no curtesy bus running at 5am”

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(Long Stay) - Posted 3 months ago

“Go on our holidays abroad confident in the knowledge that our car is safe and sound. Staff are always friendly and welcoming.”

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(Premium Meet And Greet) - Posted 3 months ago

“Lots of parking spaces, only a short walk from the airport building, fully automated barrier’s.”

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(Long Stay) - Posted 3 months ago

“Expensive for 3 nights ,”

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(Long Stay) - Posted 3 months ago

“Exccellent Service”

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(Premium Meet And Greet) - Posted 3 months ago

“A bit apprehensive about parking at Newcastle Airport but it couldn’t have been easier - easy directions on getting there !”

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(Short Stay 1) - Posted 3 months ago

“Excellent as always, arrived, straight in no waiting, speedy and easy exit 5⭐️”

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(Long Stay) - Posted 3 months ago

“The meet and greet parking service is as it says on the can first class. drive in drop off and 100m to the check in desk. friendly staff to greet you and help you. all in all spot on. and organised fast track security stars.!!”

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(Premium Meet And Greet) - Posted 3 months ago

“Used short stay 2 which was close to the terminal building and price for a fortnight was reasonable,”

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(Short Stay 2) - Posted 3 months ago

“I have rated 5 star however, i used car park 15th March 2026 then again 8th to 19th June 2026. When we inserted our ticket on both occations the barrier did not lift and said we owed £400 on each occasions. Both times I had to get out car and go into the office. Not great after plane journey and arriving early hours of the morning, causing stress. It happened to all 3 exits on the latter occation. Can you please advise what the problem was and I hope it doesnt happen again as I have further bookings this year .”

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(Long Stay) - Posted 3 months ago

“Fair price, excellent location right next to the airport, decent size parking, always seems safe and secure, never had any issues,”

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(Long Stay) - Posted 3 months ago

“Nothing to improve on. Excellent service”

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(Premium Meet And Greet) - Posted 3 months ago

“Easy process to book a parking space, secure car park.”

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(Long Stay) - Posted 3 months ago

“Perfect no hassle just drive in and leave your keys everything is taken care of”

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(Premium Meet And Greet) - Posted 3 months ago

“Great service with friendly, efficient staff. Highly recommended.”

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(Premium Meet And Greet) - Posted 3 months ago

“Delayed inbound flight…staff desk, reassured us that we would have no problems exiting car park. Many thanks.”

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(Short Stay 2) - Posted 3 months ago

“Excellent service. Staff very friendly and helpful.”

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(Premium Meet And Greet) - Posted 3 months ago

“Easy to book and use, staff in meet and greet helpful and efficient”

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(Premium Meet And Greet) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 26,944 reviews