Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,491 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Had a pre flight .breakfast there.Very expensive.”

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(Long Stay) - Posted 2 months ago

“Straightforward. No problems”

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(Short Stay 2) - Posted 2 months ago

“A great service as long as the prices remain reasonable! Only complaint i have i was unable to contact any employee to notify them of our short notice flight cancellation in the early hours, had to wait for daytime hours which fortunately we were able to do on this occasion”

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(Premium Meet And Greet) - Posted 2 months ago

“Huge carpark, always spaces. Could do with numbered bays.”

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(Long Stay) - Posted 2 months ago

“Friendly, helpful staff (even early in the morning(”

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(Premium Meet And Greet) - Posted 3 months ago

“Excellent Service Quick pickup a nd drop off Drivers very helpful”

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(Long Stay) - Posted 3 months ago

“Happy with the parking .the shuttle service was very good the drivers was good and friendly, the only problem is finding a emty space apart from that it's a good service”

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(Long Stay) - Posted 3 months ago

“Would not travel from another airport, always a first class service. Shame Tui only do one flight a week to Cancun 😔”

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(Premium Fast Track) - Posted 3 months ago

“Very friendly bus drivers. Easy to park. Very quick to get to the Airport and back to the car”

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(Long Stay) - Posted 3 months ago

“We enjoy using Newcastle Airport for our trips to Europe. The staff are always friendly and helpful particularly the drivers on the shuttle bus and during security screening and during security screening in the terminal. Arranging parking is simple and spaces are usually easy to find. Also I prefer the security of booking parking with the airport operator. We were disappointed on our recent journey in March to find the seating area outside the Aspire lounge had been removed. This was a quiet area which we preferred to the hustle and bustle of the main departure area upstairs. We hope the closure is only temporary.”

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(Long Stay) - Posted 3 months ago

“Great service, lots of availability in the short stay car park for my recent weekend break. Managed to get a discount code so made a good saving direct with Newcastle airport car park booking.”

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(Short Stay 2) - Posted 3 months ago

“Easy to use website, worked a treat”

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(Short Stay 2) - Posted 3 months ago

“Over priced what more to say”

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(Long Stay) - Posted 3 months ago

“As a regualr user of the airport i usually use the meet and greet, but then i saw that one of the offers was the short stay car park for less price so decided to use this for this trip-although i had to drive around to find a space there were plenty and parked near to a footpath so an easy walk to the departures, and of course not far when we returned.”

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(Short Stay 1) - Posted 3 months ago

“Very easy to use booking system, good signage for car parks . Reasonably priced , would definitely use again.”

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(Short Stay 2) - Posted 3 months ago

“Great service and easy to use”

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(Long Stay) - Posted 3 months ago

“Higher price parking but service and flexibility to amend or cancel is excellent. All in all a first class service.”

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(Short Stay 1) - Posted 3 months ago

“Prebooked into long stay 2, easy to find and plenty of spaces, although probably down to the time of year, march. Easy walk with cases to terminal and back and finally straight forward exit . Will use again”

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(Short Stay 2) - Posted 3 months ago

“Easy access. Customer friendly staff. Collection arrangements great.”

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(Premium Meet And Greet) - Posted 3 months ago

“Meet & greet was so convenient. It is only a short 2 minute walk to the terminal. Easy check in and collection on return.Would highly recommend and will definitely be using in the future.”

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(Premium Meet And Greet) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 26,491 reviews