Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,772 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Meet and greet was very simple and easy to use, easy to get to and park, reception was excellent, and on arrival car was ready to pick up”

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(Premium Meet And Greet) - Posted 2 months ago

“Car parking at Priority parking was excellant. Very handy, short walk to the terminal and included priority security access too.”

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(Premium Fast Track) - Posted 2 months ago

“Meet and Greet service is excellent. Nothing to add to that statement.”

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(Premium Meet And Greet) - Posted 2 months ago

“Very expensive compared to other airports.”

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(Long Stay) - Posted 2 months ago

“Airport good but car park very expensive”

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(Long Stay) - Posted 2 months ago

“Excellent parking facilities in Short Stay 1 - very close to the terminal”

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(Short Stay 1) - Posted 2 months ago

“Great service staff very good would not esitate to use again”

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(Premium Meet And Greet) - Posted 2 months ago

“Well signposted easy to use car parking, but it is pricey and not well laid out for pedestrian activity from car parking to the main footways to the terminal building. The car parking charges for the drop off outside the Terminal building are exhorbidant at £5 for a maximum 10 minute stay.”

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(Short Stay 2) - Posted 2 months ago

“Everyting is very good other than the car parking needs better mapping and area marking. Perhaps each bay having a row letter and bay number. it can be difficult to find your car in the dark.”

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(Long Stay) - Posted 2 months ago

“excellent and easy”

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(Short Stay 2) - Posted 2 months ago

“Friendly efficient service. Whilst when booking costs to park seem high, compared to other airport parking at Newcastle worthwhile.”

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(Premium Meet And Greet) - Posted 2 months ago

“A bit pricey but easy & convenient”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy to book, best prices direct.”

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(Long Stay) - Posted 2 months ago

“I excellent …but very pricey in comparison with other airports . The gentleman in the short stay 2 office was very helpful and patient resolving my overstay issues very quickly without any fuss my thanks to you (arrival 13th Sept 7:30am)”

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(Short Stay 2) - Posted 2 months ago

“Extremely convenient & very close to Departures & Arrivals”

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(Premium Fast Track) - Posted 2 months ago

“Friendly, helpful.”

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(Premium Meet And Greet) - Posted 2 months ago

“Great service”

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(Long Stay) - Posted 2 months ago

“Fabulous parking”

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(Short Stay 1) - Posted 2 months ago

“Always an excellent customer experience without any hassles. I use the meet and greet car parking each time I travel. Every single time I would definitely rate 10/10 and recommend to my friends and family.”

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(Premium Meet And Greet) - Posted 2 months ago

“First class, polite staff on reception desk. Please don't go down the check in on line route. I prefer interaction with people and handing my keys over to a member of staff NOT A POST BIN.”

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(Premium Meet And Greet) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,772 reviews