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Newcastle Airport Reviews

4.6 Rating 26,491 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

4.6

Based on 26,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Newcastle Airport 5 star review on 25th July 2025

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Newcastle Airport 5 star review on 24th June 2025

Newcastle Airport 5 star review on 5th March 2025

Newcastle Airport 5 star review on 2nd October 2024

Newcastle Airport 5 star review on 8th July 2024

7

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good value for money”

Helpful Report

(Long Stay) - Posted 3 months ago

“Great prices easy to park no problems ⭐️⭐️⭐️⭐️⭐️”

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(Short Stay 1) - Posted 3 months ago

“Very convenient and great service”

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(Premium Meet And Greet) - Posted 3 months ago

“Convenient parking with covered walkways from meet and greet to the terminal”

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(Premium Meet And Greet) - Posted 3 months ago

“Excellent service and polite staff.”

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(Premium Meet And Greet) - Posted 3 months ago

“I use the same short stay service whenever I fly from Newcastle. We had a little glitch this latest time when the exit machine asked me to pay nine hundred and something pounds for the pre paid parking I'd booked and paid for but this was corrected within seconds by the attendant. Overall an excellent facility with market compatible costs.”

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(Short Stay 1) - Posted 3 months ago

“I don’t know why they got some award as best airport. In the country. The meet and greet car park is very good. Fast track security hasn’t worked for weeks even though you still pay for it. The aspire lounges are ok (but I don’t know why they don’t take Amex payments)”

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(Premium Meet And Greet) - Posted 3 months ago

“Easy to book online & seamless process at the airport”

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(Short Stay 1) - Posted 3 months ago

“Perfect as always. Great service.”

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(Premium Meet And Greet) - Posted 3 months ago

“Absolutely seamless as ever. Thank you.”

Helpful Report

(Premium Meet And Greet) - Posted 3 months ago

“Online payment worked well. Convenient parking.”

Helpful Report

(Short Stay 1) - Posted 3 months ago

“Access easy spaces reasonable size. System works well close to terminal.”

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(Short Stay 1) - Posted 3 months ago

“Great car park, we always stay at the short stay with easy access to the terminal.”

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(Short Stay 1) - Posted 3 months ago

“A poor experience all round. I'd pre booked so thought it would be straight forward. Not so. My wife has a bad back but doesn't have to much need of assistance. On that morning the weather was poor and she was in more pain than usual so I wanted to drop her as close to the entrance as possible. This is virtually impossible. I dropped her as close as possible but then had difficulty in the car park and had to come back out, meaning I had to pay at the barrier. I finally got in again and got a space. Quite frustrating and time consuming and not cheap - A poor experience all round.”

Helpful Report

(Long Stay) - Posted 3 months ago

“it was ice cold and we managed to find a space quite far away .we seen the bus at a distance , waited at the designated stop for quite a while and so hold and too long walked stop to stop all the way to the airport when we seen the bus just sitting there , lights on but no driver . very expensive for not getting the prescribed most important service .our understanding is that busses come regularly as a shuttle and this did not happen .does one get a part refund for that to be fair , I would like to escalate this”

Helpful Report

(Long Stay) - Posted 4 months ago

“Excellent service. No issues”

Helpful Report

(Premium Meet And Greet) - Posted 4 months ago

“Easy to book, easy to find and a smooth experience. Five star and lovely staff”

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(Premium Meet And Greet) - Posted 4 months ago

“This was the first time I had used the long stay car park at the airport and when we went to phone to as for the courtesy coach to pick us up. The first two shelters wren't working. We walked to the nnext car park and the phone there was working. We had the same driver bith going and on our return and I have to say he was great. Very friendly and helpful and his smiling face was very welcome when we retyrned home.”

Helpful Report

(Long Stay) - Posted 4 months ago

“Excellent service, easy to book parking, I prefer Short Stay 1 as it is very convenient. Never any hassle if your flight is delayed or diverted, if there is a problem you can call into the office and the staff will sort things out with a smile.”

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(Short Stay 1) - Posted 4 months ago

“Very efficient”

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(Premium Meet And Greet) - Posted 4 months ago

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Newcastle Airport is rated 4.6 based on 26,491 reviews