Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,928 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,928 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Speedy entry and exit I will say very expensive”

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(Long Stay) - Posted 3 months ago

“The parking is fine, the cost is getting a touch heavy.”

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(Long Stay) - Posted 3 months ago

“Easy to use system.”

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(Long Stay) - Posted 3 months ago

“Parking excellent at newcastle a little more expensive than other airports but will continue to use as this our 5th time in 2 years would appreciate a discount next time already booked holiday for next may from newcastle still to book car park.Thanks Ronnie”

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(Long Stay) - Posted 3 months ago

“Very good airport”

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(Long Stay) - Posted 3 months ago

“Excellent parking facility, easy to use”

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(Long Stay) - Posted 3 months ago

“I use this Carpark has it’s only 2 mins to terminal Nothing worse than lugging heavy cases for long distances”

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(Short Stay 1) - Posted 3 months ago

“Easy to park, no problem with late arrival back to uk”

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(Short Stay 2) - Posted 3 months ago

“Very easy to book online .well organised parking always use short stay 2”

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(Short Stay 2) - Posted 3 months ago

“Good service and resonable priced”

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(Long Stay) - Posted 3 months ago

“Excellent service on drop off and pick up”

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(Premium Meet And Greet) - Posted 3 months ago

“The lady called Mhay was a marvellous help and a credit to the company. She sent me the booking confirmation when I could not access. Thank you”

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(Long Stay) - Posted 3 months ago

“Used the facility a few weeks ago. I wouldn't call it a 'meet and greet' though. Park your car and wander into the office where you hand your key over. That's the same as APH at Manchester, although there is a five-minute bus ride to the airport there. Only benefit is the 50-yard walk to the terminal. We're flying from Newcastle at the end of November and don't really have much option than to use it again. Struggling with mobility, I don't exactly have much choice.”

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(Premium Meet And Greet) - Posted 3 months ago

“Quite busy but we always find a parking space”

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(Short Stay 1) - Posted 3 months ago

“Car parking experience was 1st class. Very straightforward,and no problems with the service whatsoever. I'd give a special commendation to the long stay carpark bus driver who helped us in a very humerous way locate our car when we'd forgotten which bus stop we were near 10/10”

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(Long Stay) - Posted 3 months ago

“Arrived back 11 hours late due to a cancelled flight, but didn't have to pay any excess charges.”

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(Long Stay) - Posted 3 months ago

“Easy for us to get to.”

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(Short Stay 1) - Posted 3 months ago

“Great and easy to use. It is however on the expensive side - massive rise since last year.”

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(Long Stay) - Posted 3 months ago

“Excellent service would recommend. Well organised and friendly helpful staff.”

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(Premium Meet And Greet) - Posted 3 months ago

“Parking system good but always have to go to the office to get out despite being pre booked and prepaid”

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(Long Stay) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 25,928 reviews