Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,772 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Used the meet and greet service for the first time and will definitely use again. We were quickly processed and on our way and the same on our return”

Helpful Report

(Premium Meet And Greet) - Posted 3 months ago

“Absolutely shocking charges for parking whether it's dropping off or leaving the car for a week or two. Short stay 2 currently allows free drop off but would be amazed if the greed doesn't kick in on that too shortly and end up paying for that as well.”

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(Short Stay 2) - Posted 3 months ago

“Good access, good range of parking options including 15 minutes free for drop off in short stay. Friendly helpful staff throughout the airport. Quick easy check in & good well organised security checks. Nice duty free with good shopping options. Nice range of food options with good variety. Clean tidy toilet facilities”

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(Short Stay 2) - Posted 3 months ago

“Easy getting through customs no waiting around Only problem we had was on our return the prepaid parking ticket would not open the barrier so had to press button to get help”

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(Short Stay 2) - Posted 3 months ago

“Great service and very easy access to the airport . Big Thank you”

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(Premium Fast Track) - Posted 3 months ago

“Parked in the premium next to the terminal, it was great and will do it every time we use Newcastle, it was so easy to find the car park and well sign posted. Coming from East Yorkshire we usually use Manchester which we hate and has now got to be a horrible airport, it was the first time using Newcastle, and every thing about it was great.”

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(Premium Fast Track) - Posted 3 months ago

“Good parking not far to walk to terminal, airport great size everything runs perfect no ques”

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(Short Stay 2) - Posted 3 months ago

“Easy to park, nice wide bays.”

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(Premium Fast Track) - Posted 3 months ago

“I would like to thank staff for their assistance, I had booked into Short stay 2, missed the entrance and ended up in longstay, the curtesy bus driver David with the help of his colleague at the gate ensured I got parked in the correct place, all was done with minimum of fuss and in good humour ,can't beat the Geordies! John”

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(Short Stay 2) - Posted 3 months ago

“First rate when dropping off car a d o collecting”

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(Long Stay) - Posted 3 months ago

“I park quite often when travelling but my daughter was hiven a better discount via travel agent”

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(Long Stay) - Posted 3 months ago

“Very helpful and friendly staff, especially the member of staff when we returned from our flight.”

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(Premium Meet And Greet) - Posted 3 months ago

“We got parked near bus stop and didn’t wait long for bus”

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(Long Stay) - Posted 3 months ago

“Fast. Efficient service from great staff.”

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(Premium Meet And Greet) - Posted 3 months ago

“Great facilities. One improvement would be to enable disabled blue bade holders to be dropped off at door of airport without incurring £5 drop off fee”

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(Long Stay) - Posted 3 months ago

“I booked a family holiday for August and decided to treat the son and daughter to parking their cars at the airport, hence three bookings. I added their bookings onto mine through your call service, and was assisted by a lovely lady who was real helpful and knowledgeable. Great experience throughout.”

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(Short Stay 1) - Posted 3 months ago

“Friendly, fast and efficient”

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(Premium Meet And Greet) - Posted 3 months ago

“Very easy to park and get into the terminal - would never park anywhere else now .Premium meet and greet well worth the extra - in and out in a matter of minutes - 👍🏻”

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(Premium Meet And Greet) - Posted 3 months ago

“Very good”

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(Long Stay) - Posted 3 months ago

“Been using meet and greet for a few year twice a year ,never no problems just drive in and straight in the airport do efficient and members of staff have always been nice and polite”

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(Premium Meet And Greet) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 25,772 reviews