Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,491 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Parking works well apart from trying to charge me over £500 on exit - clerical error!! Airport clean and efficient Greggs a bonus a little expensive airside but aren’t they all. Duty free cheaper than on aircraft.”

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(Short Stay 2) - Posted 3 months ago

“Used the meet and greet facility -excellent. Personally like the fact that you don’t have to take your car keys on holiday with you - one less thing to worry about. 👍😊”

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(Premium Meet And Greet) - Posted 3 months ago

“WE WERE UNFORTUNATELY CAUGHT UP WITH CANCELLED EMIRATES FLIGHT. WE ARRIVED SOME 12 HOURS LATE . THE ASSISTANT ON DUTY (15/03/26 APPROX 23.00) WAS EXCELLENT UNDERSTANDING AND APPRECIATING WE WERE TIRED FROM TRAVELLING WE EXPLAINED WE COULD NOT FIND OUR TICKET, EXPECTING IT TO BE A PROBLEM. HE THEN GAVE US OUR TICKET EXPLAINING WE NEVER EVEN PICKED IT UP.. EXCELLENT SERVICE..”

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(Premium Meet And Greet) - Posted 3 months ago

“Always able get a space near terminal. Very easy entry and exit. If assistance needed staff very prompt and friendly.Would recommend.”

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(Short Stay 1) - Posted 3 months ago

“Great parking facility and just a short walk to terminal”

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(Short Stay 2) - Posted 3 months ago

“Excellent and easy parking A+++++”

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(Short Stay 1) - Posted 3 months ago

“Very efficient and convenient, the staff were a great assistance, only downside is the cost”

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(Premium Meet And Greet) - Posted 3 months ago

“Easy and straight forward. Helpful staff.”

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(Premium Meet And Greet) - Posted 3 months ago

“Excellent service and very helpful”

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(Premium Meet And Greet) - Posted 3 months ago

“Good service walking distance to the airport bus provided if you need it the only down side was its expensive to stay there prices need looking at”

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(Long Stay) - Posted 3 months ago

“Easy to use and very helpful staff.”

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(Premium Meet And Greet) - Posted 3 months ago

“The only criticism is there are never any disabled bays in short stay 1 available.”

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(Short Stay 1) - Posted 3 months ago

“Xxxxxxxxx”

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(Long Stay) - Posted 3 months ago

“Easy to find but one carpark looks like another. Could do with numbering the isles to make it easier to find your car when you return”

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(Long Stay) - Posted 3 months ago

“Meet and Greet parking at Newcastle is easy to find, very close to the terminal and the staff are excellent”

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(Premium Meet And Greet) - Posted 3 months ago

“Staff are very friendly, welcoming and helpful. Great start to the holiday and nice to come back to a friendly and helpful person - especially when you’ve misplaced your ticket!!!”

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(Premium Meet And Greet) - Posted 3 months ago

“Cat fault the service .we were delayed on return due to war in Iran and they never charged me for being 5 days late getting back.And the price was good for the long stay”

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(Long Stay) - Posted 3 months ago

“Happy for the most part, would’ve given 5 stars if the pricing wasn’t so outrageous!”

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(Short Stay 2) - Posted 3 months ago

“Good parking place easy to find, close to the terminal, reasonable price”

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(Long Stay) - Posted 3 months ago

“Too expensive”

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(Long Stay) - Posted 3 months ago

Newcastle Airport is rated 4.6 based on 26,491 reviews