Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,704 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,704 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent, efficient service - next step improvement would be an app rather than a paper ticket for the collection process on return”

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(Premium Meet And Greet) - Posted 2 months ago

“Easy parking and it’s only a short walk from the airport.”

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(Premium Meet And Greet) - Posted 2 months ago

“Meet & greet is so quick,easy,close to check in desks. No hassle, absolutely brilliant.”

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(Premium Meet And Greet) - Posted 2 months ago

“My car was safe and I felt safe leaving it there”

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(Long Stay) - Posted 2 months ago

“Excellent again straight forward for booking my car on line found a good spot with plenty of room for a change with my car again parked outside the Airport which is good for me as I have walking difficulties I’m booked in again for September and have recommended this parking to others”

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(Short Stay 1) - Posted 2 months ago

“Very happy and very easy to use and well sign posted. Although I believe this could be more competitively priced to make this more affordable to use.”

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(Short Stay 2) - Posted 2 months ago

“My wife was injured whilst on holiday. The member of team who assisted us was first class and exceeded our expectations in every way. Fantastic customer service. Thank you.”

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(Short Stay 1) - Posted 2 months ago

“Excellent service and very helpful people. Will use again.”

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(Premium Meet And Greet) - Posted 2 months ago

“Very expensive to park compared to other airports”

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(Long Stay) - Posted 2 months ago

“Short Stay 2 is easy to find any just a few minutes walk to the terminal.”

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(Short Stay 2) - Posted 2 months ago

“Great ease of parking price ok with discount off 👌would recommend”

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(Short Stay 1) - Posted 2 months ago

“Really easy”

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(Long Stay) - Posted 2 months ago

“Great friendly service”

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(Premium Meet And Greet) - Posted 2 months ago

“Straight forward good friendly shuttle service”

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(Long Stay) - Posted 2 months ago

“The price we paid was good but disappointing bus service for the airport and have found this each time we've booked. The bus driver ignored the fact that we were fetching our cases to the airport in the car park and drove past us and late returns flights bus service has been barely existent”

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(Long Stay) - Posted 2 months ago

“Great service”

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(Premium) - Posted 2 months ago

“USED ON SITE HOTEL FOR NIGHT PRIOR TO EARLY FLIGHT - PARKING IDEAL”

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(Short Stay 2) - Posted 2 months ago

“Airport experience is weakened by high car parking charges that leave a bad taste for the consumer.”

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(Long Stay) - Posted 2 months ago

“It's the best no hassle solution to airport parking, in and out easy Peasy”

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(Long Stay) - Posted 2 months ago

“Service and staff were outstanding from start to finish. The whole process could not have been easier – from booking, to drop-off, to collection. Everything was smooth, efficient and stress-free. Would highly recommend and will definitely use again.”

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(Premium Meet And Greet) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 26,704 reviews