Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,772 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Okokokokok”

Helpful Report

(Short Stay 2) - Posted 2 months ago

“Meet and greet is very efficient”

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(Premium Meet And Greet) - Posted 2 months ago

“It is always faultless , great staff , great service !”

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(Premium Meet And Greet) - Posted 2 months ago

“Car park very close to the airport, secure and convenient.”

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(Long Stay) - Posted 2 months ago

“Great service as always, thanks👍”

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(Long Stay) - Posted 2 months ago

“Short Stay Two is perfectly placed so you can walk to the terminal & not rely on the courtesy bus. We’ve used it for every holiday & so far no problems at all with our car on return. Pre booking means it’s all so speedy on the day & it’s priced competitively.”

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(Short Stay 2) - Posted 2 months ago

“Newcastle Airport is by far the best airport we've used over our many flying years. Just 45 minutes from our Alnwick home it's incredibly conveniently located and so easy to navigate from parking and through the terminal for both outbound and inbound journeys. We've never had a bad experience, quite the opposite in fact, and the ground staff are unfailingly polite and efficient. We actually now choose our destinations in many cases depending which fly from and to Newcastle.”

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(Short Stay 2) - Posted 2 months ago

“Easy to book, use and excellent access.”

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(Premium Meet And Greet) - Posted 2 months ago

“Excellent. So close to the airport Entrance.”

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(Premium Meet And Greet) - Posted 2 months ago

“Always use this service - absoutely delighted with the friendliness and efficiency of the staff.”

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(Premium Meet And Greet) - Posted 2 months ago

“I had a problem at the car park exit barrier but was rectified by the staff in no time at all.great service.”

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(Short Stay 2) - Posted 2 months ago

“Excellent service. Very busy when we arrived but one of the gentleman that was parking the car's(who was also very busy moving cars)stepped in and helped with the self service check in. Regards Ian”

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(Premium Meet And Greet) - Posted 2 months ago

“All very good. Only criticism is the cost, very few good deals to be had nowadays.”

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(Short Stay 2) - Posted 2 months ago

“Excellent service”

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(Premium Meet And Greet) - Posted 2 months ago

“Always spaces available plus the bus service is 1st class KEEP IT UP”

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(Long Stay) - Posted 2 months ago

“The car parking at Newcastle Airport is easy to book and use. The car parks are nicely tarmaxed now. The only negative is the price. Since the car park areas have been upgraded the prices have more than doubled, making the cheaper option , to use a Taxi.”

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(Long Stay) - Posted 2 months ago

“Meet and greet is a easy to use facility”

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(Premium Meet And Greet) - Posted 2 months ago

“Very accessible and never had any issues finding spaces”

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(Long Stay) - Posted 2 months ago

“Good and easy experience . Not far to walk to terminal”

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(Long Stay) - Posted 2 months ago

“Very easy to use. Go quick shuttles and clean safe parking areas.”

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(Long Stay) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,772 reviews