Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,176 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 25th July 2025

Anonymous

Anonymous // 01/01/2019

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English

“Buzzer not working in shelter and £100+ for a weeks parking. Newcastle airport having peoples pants down like every other organization in the country. Just had to pay £50 for 1 days parking there for a trip to Belfast. Unfortunately there is no alternative”

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(Long Stay) - Posted 2 months ago

“Easy to use. Great staff.”

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(Premium Meet And Greet) - Posted 2 months ago

“Absolutely great got parked no problem and got out no problem when we got back”

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(Premium Meet And Greet) - Posted 2 months ago

“Parking was very convenient and close to the entrance. Have used a couple of times now, would recommend”

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(Long Stay) - Posted 2 months ago

“Upon leaving the car park we were told that we needed to pay £65 to leave the car park even though we had at least 20 minutes left on the booking After speaking to the emergency they did let us out without needing to pay”

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(Long Stay) - Posted 2 months ago

“Very good service no problem entering or leaving the car park”

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(Short Stay 2) - Posted 2 months ago

“Worth while and peace of mind the car is safe.”

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(Long Stay) - Posted 2 months ago

“Booked Short Stay 2 , 2 days before travel. Barrier opened immediately on arrival and departure. No problem finding a space but the transit path to terminal not plainly obvious from entrance or some parking spots. Trolleys available but scattered about . Being elderly I found the push to the terminal a little strenuous with a couple of kerbs to encounter with 4 pieces of luggage. Row markers would have been helpful mainly on return as took a little time to find car.. Not good if inclement weather. Exit direction signs could be better. Overall a good experience but room for improvement.”

Helpful Report

(Short Stay 2) - Posted 2 months ago

“Tried to use employee discount, rang the number on the staff benefits page but there was no answer. I was later told that you can only book during office hours, this is not stated on the staff benefits page unfortunatel. The actual spot I got in the car park was extremely far away from the terminal and there was not a continuous pavement either so had to walk on the road on the way to the terminal. For the price with 2 young children and lots of bags I feel like it is very poor.”

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(Long Stay) - Posted 2 months ago

“Pre-booked parking. no problems entering and exiting car park. Will use again.”

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(Short Stay 1) - Posted 2 months ago

“First class”

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(Premium Meet And Greet) - Posted 2 months ago

“Great easy to use car park - just a bit pricey”

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(Short Stay 2) - Posted 2 months ago

“Easy to use Airport. The Premier Meet and Greet facility was excellent and the staff were extremely courteous and helpful.”

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(Premium Meet And Greet) - Posted 2 months ago

“Great near the airport terminal. short distance to take your cases. Worth every penny”

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(Short Stay 1) - Posted 2 months ago

“Easy drive in and out. Really handy for hotels and airport”

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(Short Stay 1) - Posted 2 months ago

“Good value and easy walk-in access to the airport terminal buildings from the Short Stay 2 car park.”

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(Short Stay 2) - Posted 2 months ago

“Easy to book, clear directions to park Easy entry and exit Very near to terminal”

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(Short Stay 1) - Posted 2 months ago

“My query was dealt with and resolved very quickly”

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(Long Stay) - Posted 2 months ago

“Easy clear parking. No issues at all!”

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(Short Stay 1) - Posted 2 months ago

“Easy to access, short walk to the terminal, well sign posted”

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(Long Stay) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 25,176 reviews