Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,217 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Meet and Greet parking at Newcastle is easy to find, very close to the terminal and the staff are excellent”

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(Premium Meet And Greet) - Posted 1 month ago

“Staff are very friendly, welcoming and helpful. Great start to the holiday and nice to come back to a friendly and helpful person - especially when you’ve misplaced your ticket!!!”

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(Premium Meet And Greet) - Posted 1 month ago

“Cat fault the service .we were delayed on return due to war in Iran and they never charged me for being 5 days late getting back.And the price was good for the long stay”

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(Long Stay) - Posted 1 month ago

“Happy for the most part, would’ve given 5 stars if the pricing wasn’t so outrageous!”

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(Short Stay 2) - Posted 1 month ago

“Good parking place easy to find, close to the terminal, reasonable price”

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(Long Stay) - Posted 1 month ago

“Too expensive”

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(Long Stay) - Posted 1 month ago

“Good value for money”

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(Long Stay) - Posted 1 month ago

“Great prices easy to park no problems ⭐️⭐️⭐️⭐️⭐️”

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(Short Stay 1) - Posted 1 month ago

“Very convenient and great service”

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(Premium Meet And Greet) - Posted 1 month ago

“Convenient parking with covered walkways from meet and greet to the terminal”

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(Premium Meet And Greet) - Posted 1 month ago

“Excellent service and polite staff.”

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(Premium Meet And Greet) - Posted 1 month ago

“I use the same short stay service whenever I fly from Newcastle. We had a little glitch this latest time when the exit machine asked me to pay nine hundred and something pounds for the pre paid parking I'd booked and paid for but this was corrected within seconds by the attendant. Overall an excellent facility with market compatible costs.”

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(Short Stay 1) - Posted 1 month ago

“I don’t know why they got some award as best airport. In the country. The meet and greet car park is very good. Fast track security hasn’t worked for weeks even though you still pay for it. The aspire lounges are ok (but I don’t know why they don’t take Amex payments)”

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(Premium Meet And Greet) - Posted 1 month ago

“Easy to book online & seamless process at the airport”

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(Short Stay 1) - Posted 1 month ago

“Perfect as always. Great service.”

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(Premium Meet And Greet) - Posted 2 months ago

“Absolutely seamless as ever. Thank you.”

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(Premium Meet And Greet) - Posted 2 months ago

“Online payment worked well. Convenient parking.”

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(Short Stay 1) - Posted 2 months ago

“Access easy spaces reasonable size. System works well close to terminal.”

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(Short Stay 1) - Posted 2 months ago

“Great car park, we always stay at the short stay with easy access to the terminal.”

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(Short Stay 1) - Posted 2 months ago

“A poor experience all round. I'd pre booked so thought it would be straight forward. Not so. My wife has a bad back but doesn't have to much need of assistance. On that morning the weather was poor and she was in more pain than usual so I wanted to drop her as close to the entrance as possible. This is virtually impossible. I dropped her as close as possible but then had difficulty in the car park and had to come back out, meaning I had to pay at the barrier. I finally got in again and got a space. Quite frustrating and time consuming and not cheap - A poor experience all round.”

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(Long Stay) - Posted 2 months ago

Newcastle Airport is rated 4.6 based on 26,217 reviews