Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,770 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,770 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Parking well signposted, no stress and just a short walk to entrance”

Helpful Report

(Long Stay) - Posted 1 month ago

“Got charge me again on the way out of car parks even though I had a valid pre -paid ticket . Have now been given money back but had to send emails to tc”

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(Long Stay) - Posted 1 month ago

“Larger bus shelters for courtesy bus would be welcome and parking charges are getting far more expensive for long stay, otherwise happy with airport parking.”

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(Long Stay) - Posted 1 month ago

“Very very busy, difficult to find a space. Large vehicles not parked correctly, so access in and out of car is made hard. Abandonded trollies all over parking area, these should be collected when not taken back by customers. All a bit lacking considering how much is charged. Could do better”

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(Short Stay 1) - Posted 1 month ago

“Loads of parking spots on arrival - at 4.30 am. Getting out of the car park on return even easier.”

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(Short Stay 2) - Posted 1 month ago

“Very expensive to park”

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(Short Stay 1) - Posted 1 month ago

“Brilliant from start to finish”

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(Premium Meet And Greet) - Posted 1 month ago

“Good location Well signed Professional staff”

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(Premium Meet And Greet) - Posted 1 month ago

“I find it very expensive compared to other airports i have visited. I purposely try not to spend any money there.”

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(Short Stay 2) - Posted 1 month ago

“A fantastic service. We booked in advance and also took advantage of the reduced Fast Track Security check cost, well worth it as it resulted in a time of just 18 minutes from dropping our car key at reception, the short walk to the terminal (which was quite busy when we entered), our bag drop at Jet2, through fast track security and into duty free. Totally hassle free and well worth factoring the overall cost into your holiday budget in my opinion! The only thing I would wish for was slightly better signage as you enter the airport, our check in time was 4am, it was obviously dark and raining and we did struggle at first to navigate our way there. A minor niggle for what was a 5 Star service.”

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(Premium Meet And Greet) - Posted 1 month ago

“Ease of use and great to get off plane and know your car is there just to get you home.”

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(Long Stay) - Posted 1 month ago

“Arriving in the dark about 4am I managed to take a wrong turn and landedup in the Short Stay. It took me some time to rectify this until I eventually found my way on foot to your drop off point. Here I was given instructions on how to extracate myself with charge from where my car was parked. I appreciate that the error was mine in the first place - but if driving alone in the dark it is not easy to follow the istructions given on the reservation confirmation. Once I was in the right place I have no complaints whatsoever about the service”

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(Premium Meet And Greet) - Posted 1 month ago

“Easy parking, easy to get to terminal. Would use again”

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(Short Stay 2) - Posted 1 month ago

“quick and easy cheerful staff only downside charges are now starting to get very expensive”

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(Long Stay) - Posted 1 month ago

“Once the reservation is made online, the entry and exit process is seamless. The surface is well marked and clean. When using the drop-off facility the process is equally as good.”

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(Short Stay 2) - Posted 1 month ago

“Very good service”

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(Long Stay) - Posted 1 month ago

“Good service”

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(Short Stay 2) - Posted 1 month ago

“We have used Airport parking many times and never had any bother at all.The car is safe and usually have a good price.The car park2 is just a short walk to the terminal and will use it again.We have read about problems at other airports parking all over the country but never have trouble at Newcastle airport.Thank you”

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(Short Stay 2) - Posted 1 month ago

“Easy to get into and out. Close to walk to the terminal. However car scratched by people with suitcase.”

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(Short Stay 1) - Posted 1 month ago

“Efficient check in and security process. Plenty of seating and facilities, duty free, bars, cafes etc. Airport staff were pleasant and friendly.”

Helpful Report

(Long Stay) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 25,770 reviews