Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,704 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,704 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Travelling long haul is tiring and to be able to park my car so close to the airport made my return journey so much easier. It was marvellous to walk out of the terminal, take a few steps , load my car and proceed home with minimal fuss. An excellent service which I would definitely use again.”

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(Short Stay 1) - Posted 1 month ago

“We've used many times. Was a problem with barrier on way out so a lot of cars waiting. Resolved after the guy in hut came and opened it”

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(Long Stay) - Posted 1 month ago

“Excellent facility and staff”

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(Premium Meet And Greet) - Posted 1 month ago

“Spot on. Near to airport and bus service is great”

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(Long Stay) - Posted 1 month ago

“Good parking but its to expensive to park your car for a week . Taxi return is much cheaper . Which is disappointing”

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(Long Stay) - Posted 1 month ago

“Quick friendly”

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(Long Stay) - Posted 1 month ago

“a very easy and good service, staff pleasant and helpful”

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(Premium Meet And Greet) - Posted 1 month ago

“Got charged twice for parking cos couldnt find carpark refunded one payment asap no hassle”

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(Long Stay) - Posted 1 month ago

“Clean and tidy . Easy to park,with good bus service. Announcements could be clearer or displayed on a separate board as it hard to hear them with all background noise.”

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(Premium Meet And Greet) - Posted 1 month ago

“Hassle free from start to finish brilliant service”

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(Premium Meet And Greet) - Posted 1 month ago

“Arriving and parking was great, location was great and the booking process was easy. However, on trying to exit the car park and inserting the ticket it tried to charge me over £100 (I had of course already paid when I booked). I had to press the button to speak to someone who checked, could see my booking and let me out. Unnecessary stress and panic when there was clearly no problem with my booking or payment. Very frustrating.”

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(Short Stay 1) - Posted 1 month ago

“Car park is convenient for airport, but to expensive and there are not enough shuttle buses running,we usually walk to the departure lounge rather that wait for a bus.”

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(Long Stay) - Posted 1 month ago

“We have used the short stay car park several times, I book online and have never had any real problems. We once had to call vfor help as our ticket wasn't accepted in the machine, this was instantly resolved and we haven't had any further problems. I t is just over the road from the terminal so perfect. I wouldn't go past it.”

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(Short Stay 1) - Posted 1 month ago

“Absolutely fabulous service would definitely use this service again”

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(Premium Meet And Greet) - Posted 1 month ago

“Easy to find. On-site staff pleasant and helpful”

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(Premium Meet And Greet) - Posted 1 month ago

“Close to airport parking. Easy way to book and convenient”

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(Short Stay 1) - Posted 1 month ago

“Nice local friendly airport”

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(Premium Meet And Greet) - Posted 1 month ago

“Very convenient - hassle free.”

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(Premium Meet And Greet) - Posted 1 month ago

“Easy to book easy to park,”

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(Long Stay) - Posted 1 month ago

“A great airport - efficient and friendly staff.”

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(Premium Meet And Greet) - Posted 1 month ago

Newcastle Airport is rated 4.6 based on 26,704 reviews