I use the meet and greet parking on a weekly basis and have always have an efficient service. This week I collected my car from the meet and greet car park having left my car for five days. It was around 10.0pm and clearly dark. The lighting in the car park isn't great and as such I didn't see the new dent in my car which has happened whilst the car was with the parking service. In daylight the following morning I spotted the dent in my drivers side door. I have contacted the parking team to look into the incident and whilst they have said that they will take a look at recent CCTV, they didn't sound confident of resolving my issue. I admit that I didn't spot the damage when I collected the car, however it was dark, my car is black and the lighting isn't great. I would have needed a torch and plenty of time to have spotted the dent at the time of collection. I hope that as a regular (weekly) customer that the team will be accommodating and accept that this damage was done whilst my car was in the car park. The team have now response and said that they are unable to support my claim as I had left the facility before reporting the issue. Given that the car park is not well lit it is difficult to spot any dents or knocks. I cant see how a driver can realistically spot issues without either a torch or improved lighting. I don't feel that I will use this service any longer as clearly vehicles are not looked after whilst in the car of the parking team. many thanks David Morton david.morton101@yahoo.com