Usually we have a hassle free experience when using the car parking service but alas this time it was not to be. When we arrived back in the wee hours and went to collect our vehicle from the premium meet & greet parking we were told our rear number plate had 'fallen off'......when I asked how it could have happened I was informed, in an abrupt manner, it happens all the time! The operative in formed me that the number plate was in the boot, marvellous🙄. So after many years of using the premium meet and great service without a hiccup, burp or fart my rear number plate had fallen off by its own accord, although generally speaking, and after taking advice, I dont accept this on a 2yr old car. Something obviously happened for my rear number plate to throw itself on the ground? Never the less I was left to incur the cost of refitting it. And the pityfull excuse of it had 'fallen off' doesn't really cut it and to be perfectly honest I would expect a better service from you, happy to discuss further👍