On returning from my holiday on Saturday 17 September, and collecting my car i noticed a crease in the drivers side door, that was not there prior to leaving the car to fly off on holiday. A gentleman in the office kindly helped me to report the problem via the relevant form, and I was advised I would be contacted in the next 14 days. Despite teceiving this reassurance I am yet to hear anything back, and feel disappointed by the experience I have had with your parking services. Grateful if you could expedite my complaint, and arrange for somebody to make contact with me ASAP so that I can get the matter resolved, and organise repair. Kind Regards Jon Thistlethwaite 07971570598