The car park is badly signposted. expensive and a long way from the terminal, even though there are completely empty car parks closer. Security staff are dour and unwelcoming. The lounge is soulless now and the only purpose seems to be to sell things to the passenger who is forced to run the gauntlet of expensive 'duty free' shops. The coffee shop is awful with paper cups and lukewarm coffee, no healthy options and very little for breakfast even at 6 am. As far as I can see this is the only place to buy coffee. I used to love Newcastle Airport but it is now the same soulless shopping mall as every other regional airport.