Once again I suffered the embarrassment of holding up the queue while I rang for help ( not answered ) and had to go in to the office ( twice as they wanted my paperwork ) due to their exit camera not recognising my number plate . This is despite having prepaid and using the car park about 6 times per year . When this system was installed about two years ago I was told it was a temporary problem and would be quickly resolved . I have no problem in any other car park with number plate recognition cameras . Not good enough for me as a top customer or anybody else either and just what you don't want when you're tired and you just want to get home .Richard , please e-mail me