A poor visit. The barrier would not open to let me exit the car park. The attendant told me this was due to the car having a private plate. Other airport car-parks have the technology to read private plates so why not Newcastle. Also, when I called the attendant to open the barrier he told me I must bring my booking papers to the office. This was not acceptable as in order to open the car door I needed to reverse away from the ticket machine and with other cars behind me this is not easy. Also it was raining heavily. Why could he not have simply asked for my booking reference number and opened the barrier for me which is normal practice in most car-parks. Also I believe there is no foot pump or battery charger available so in the case of a flat tyre or battery it is necessary to call a breakdown service. Such basic facilities should be provided.