We booked our parking online with no problem at all , came to the airport and parked the car and again all fine. Problem we had was when we came to leave the car park the barrier did not recognize our registration and wouldn't let us out - I pressed the button to ask for help and the man I spoke to wasnt very helpful I gave him my reference number three times and he got the wrong booking twice giving another persons name. He was saying no no we dont have a booking for you - I gave the registration and all my details and he then found it lifted the barrier ( not a sorry for inconvenience or anything ) I know it was late and everyone is tired but a little politeness goes a long way .