When arriving for the meet and greet car parking there was limited room to park my car. I had to walk 50 m to the office and when I needed to remember be my luggage was told there were no trolleys and I would need to walk another 50m to get one. Not exactly the yuck meet and greet service described. Whilst away I was made aware of a flight date and time change. I emailed the airport who achknowledged my email. Upon my return my car was nowhere to be seen as they had not been passed the email. I had to wait 15 mins for my car to arrive with a 4year old and 7 month old child in the cold.