Generally speaking Newcastle Airport is fine and everything went to plan as expected. My disappointment however is with the long stay car parking pick up and drop off coaches. On returning from our holiday we boarded the drop off coach to return to our car, it was raining making it almost impossible to see out of the windows. the coach was full of returning travellers, all struggling to see if they were close to their drop off point. to my dismay the driver continued to pick up other people going to the airport. There was utter chaos as people were standing in the aisle preventing others from collecting their cases and having to struggle through and past them to get off the coach. The driver continued to pick up people and their cases and chaos continued. To add to the problem if the driver was calling out which car parking area we were about to stop at we failed to hear at the back of the coach. By the time it was our turn to get off the coach I was frustrated to say the least and had to apologise to two people for stumbling over their feet with my suitcase. It was a relief to leave the coach but in my frustration I found myself saying to the driver that "this is a bloody joke" I received the reply "PARDON" I obligingly repeated my comment. Not a good way to return from what had been a great holiday, the edge had been abruptly removed by this whole experience. At busy periods It would help if the drop off's were kept separate to the pick ups and on wet rainy days the driver could help by calling out clearly which bus stop is being approached.