On our return we arrived in driving rain and when we were being taken to the car park the bus driver failed to meet the needs of travellers. On approach to each stop he would shout out the stop number and as passengers could not see which parking area (A, B, C etc) this served, it was dark and windows were steamed up, he was asked which parking area this was for. His response was 'how should I know'. Not at all helpful and as a result my wife and I were forced to alight from the bus in pouring driving rain to find out where we were and locate our car. We were soaked to the skin, freezing cold and very angry when we go to our car. It was just our good fortune that we had towels and a change of clothes in our cases. The service was poor and I will have to consider this when I use this airport in the future. The driver should know the which stop serves which parking area and should be able to assist passengers who to be fair just want to get home. As a paying customer I am very disappointed and feel let down by yourselves.