When going on holiday I always fly from Newcastle Airport and have always found every thing to run smoothly and have no complaints on that front,That is Once inside the airport terminal. I have used the meet and greet parking facility on a number of previous occasions and always found it to be very good,unfortunately my last two experiences with meet and greet have not been what you would expect.On arrival no one there to greet you,went to site office and was told to find a parking space and return with keys normally that would not bother me but was absolutely splashing down so running back and forth in the rain was not the way to start a holiday.On returning was pointed in the general direction of where my car was parked and had to half pull out of parking bay to get baggage in boot which meant I was blocking the whole car park. Not impressed at all and not worth the price charged.