date of return oct early hour sat 21/10/17 florida flight landing approx 6am. On return to the vehicle the previous bus had broken down which meant double travellers were starting to pile onto the vehicle.There was lack of storage and seats and after a long haul flight particularly with young children was very tiring and stressful. When we finally got to our stop after many stops and starts and climbing over one another,and found our vehicle.We went to drive out and the barrier had not recognised our vehicle reg on admission. It stated we owed nearly 200 pounds parking which after the expensive holiday,long flight and tiredness i thought was just going to finish him off! The guy in the office was quite abrupt stating I needed to produce my paperwork as proof. After digging it out of the bags and proving my 87.00 proof of payment we were then let through the barrier!!! not good newcastle !!! shame on you!! we won't be using you again and will use a taxi service next time. Its a shame as we have used you a lot over the past few years. Will not be using again.