Newcastle Airport PARKING review, not airport. We arrived back in the UK on Saturday 20th January at 8.30pm. We had parked in the medium term car park at a cost of £50.00. My husband went to collect the car while the remainder of the party - myself, our son, daughter-in-law and their 10-month old baby collected the luggage. The car was completely frozen solid which meant we were waiting outside for him longer than we would have liked. We got to the barrier and the machine would not accept the ticket. My husband had inadvertently gone into the short stay car park instead of the pick-up car park. We had made the same mistake and were waiting for him in the short stay car park. The attendant refused to raise the barrier. The baby was crying, the car was freezing cold and he made us turn around, go back to the ticket machine and pay £2.50. What has happened to common sense and compassion? We made an innocent mistake but the attendant refused to take a view on the situation and let us out. Considering we had already paid £50, we think this was petty and "jobsworth " of the attendant. The Thomson holiday went like clockwork, despite all the adverse weather in Austria. Newcastle Airport was fine. The parking left a bad taste. Gillian Stiller