I used this facility most times when flying for the convenience of parking and fast track. This time when I went to fastrack it wasn't recognised, very embarrasing infront of the other que sniggering. Then on a very cold night when attempting to leave the carpark it said the ticket had expired. I called for assistance and he wouldn't let me through until I went through my luggage to get our my reference number. Surely the fact you can recognise my number plate should have been adequate. Again I had the embarrasment of a long que behind me! NOT at all satisfied in this instance