I had a good experience at Newcastle airport (departures and arrivals) however I feel I should mention when walking from the plane to the terminal I slipped on the icy ground and fell. I got up quickly and felt fine however I did actually hurt my lower back quite badly. Please can you ensure some kind of precautions are taken going forward as I feel this to be a real hazard. This won't stop me using the airport as it is the closest one to me but it does make me think how well you prepare for weather and it's effects with regards to passengers safety.
10 years ago
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