Sales Fraud. Used sold as new and replacement takes a month!
I purchased online a $1,700 computer monitor from Newegg as NEW but the product arrived in its factory box without a shipping box or proper padding. Item box had already opened, factory seal torn, and the product did not work.
This is Newegg's issue, not mine. But Newegg expects customers to wait for the RMA return to ship back and process, and then wait again for a replacement to be shipped.
This negatively impacted my small business and we'll never shop Newegg again.
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