I had purchased what a thought was an NVIDIA Geforce GTX 1080 Founders edition graphics card. This was a market place order and I did not realize the significance of this until later. I received the card then 3 months later it started acting up. I got on chat with NVIDIA and found out this card should have never been sold. It turns out it was a reference card. Contacted NVIDIA and they contacted the seller then the seller sent me a "new" card. 7 months later the "new" card started acting up. Go online with NVIDIA and after they checked the serial numbers they said it was manufactured in 2018 and said it was out of warrantee. That was strike two. Contacted Newegg and then after some arm twisting got the now EX-SELLER (no longer a vendor for newegg) to send me a "new" card. As soon as I received it I got on with NVIDIA to check the serial number and it turns out the "new" card was manufactured in 2017 and also as expected after I installed it.. it did not work. I thought the market place guarantee would provide some protection. Never during the entire process this vendor for NewEgg deliver what I ordered. I work for a large company that uses NewEgg. I will use all of my influence to redirect them to another company to by computer equipment.