Website doesn’t advise that the return postage is international, so instead of UK postage costing £3/4 it’s £9! Most large companies don’t charge return postage at all, wasn’t happy when I knew I had to pay as the hat was poor who wants a hat that sticks out at the back? It’s a terrible design. But £9 to send it back? Maybe try advising on your website that returns are not within the UK. So I’m now £9 out of pocket for absolutely nothing. Never going to order again, not worth the risk. Terrible company, terrible customer service when we’ve had to deal with them.