They have excellent deals. I was looking for a gift for my wife and found their website from a deal link. Much impressed, lots of deals. I got one RPM80, and one Pro version, both for half price and the delivery is free (as I spent 50 squids)! Quality goods and each vape has a barcode to check if it's genuine. The only downside is that they only have 2ml tank, but I wouldn't complain at that price. I got two 5ml tanks for five squids and its just perfect. I did have one enquiry as my tracking number is not recognised by royal mail at the beginning. Talked to their online chat and was suggested to wait for a day as the royal mail does not update tracking immediately. The tracking does work the next day. Not sure if that's something concern, but I got the parcel in about three days. Not bad. As I am pretty happy with the products currently, I don't have experience in their returns&refunds. Consider they have an online chat, problems should be solved pretty fast. I recommend you try a deal and see if you enjoy their service.