I recently placed an order with Bloom Company for Mother's Day, and unfortunately, my experience was extremely disappointing. The flowers I received were wilted and not at all what I expected. Despite my excitement to surprise my mother with a beautiful bouquet, I was met with disappointment upon opening the package. The flowers were not fresh, and some were even damaged. This was especially disheartening as I had specifically chosen Bloom Company for their reputation of providing high-quality floral arrangements. To add to my frustration, I had to re-order flowers for my mother, incurring additional costs. I reached out to Bloom Company for a refund, although the process was adequate the compensation for what I paid for the flowers was half the price and not full price nor a demonstration of customer service for the inconvenience. Overall, my experience with Bloom Company for Mother's Day was far from satisfactory. I expected a beautiful arrangement to make my Mother's Day special, but instead, I was left with wilted flowers and a significant inconvenience. I hope that Bloom Company takes steps to improve their quality control and customer service to prevent similar experiences for others in the future.