New York Blooms Reviews

Name: New York Blooms
Address: 111, West 28th Street, New York
Rating: 4.14

4.1 Rating 181 Reviews

80 %

of reviewers recommend New York Blooms

4.1

Based on 181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 897-1485

Email:

cs@giftgp.com

Location:

111, West 28th Street
New York
10001

Write Your review

Tell us how New York Blooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service, I would never order from there again, much less recommend it. I wanted to please my daughter, who just turned 18, with flowers and chocolate, but it turns out the delivery was at 10 at night and the flowers were horribly dizzy and the chocolate was melted. They gave me something useless. I wrote to them by email and sent them photos to let them know about my complaint, but no one responded. Do not waste your time or money on this company, they are the worst.”

Helpful Report

Posted 1 week ago

“Delivery arrived 3 days late, when we called they informed us it sat in a warehouse for 2 days before they delivered it. It was live plants and food... so it's obviously trash now, and they were not willing to provide any sort of relief. The customer support person wouldn't even identify themself.”

Helpful Report

Posted 1 week ago

“i was guaranteed delivery on mother's day. i ordered it the day before. it arrived two days late. i also did not realize i was paying $80 for flowers and a bottle of yellowtail. if the wine was going to be that cheap i would have just put something together myself. customer service did not answer me regarding cancellation, order status, or refunds until after the package was delivered two days late.”

Helpful Report

Posted 1 week ago

“Use at your own risk. I was assured a certain delivery date.....that delivery date changed by a week once the item was in transit and therefore could not be refunded. The recipients of what I thought would be a kind and thoughtful gift now will not receive it while they are happy to keep my money. A horrible experience, I wish you better luck”

Helpful Report

Posted 2 weeks ago

“Extremely disappointing experience. I ordered flowers for Mother’s Day, and not only did they fail to deliver on the promised date—they also missed the second delivery they rescheduled for after I contacted them. Two broken promises and zero accountability. Avoid this shop if you value reliability or customer service.”

Helpful Report

Posted 2 weeks ago

“The worst deliver service Ever. Delivers moldy flowers. Period.”

Helpful Report

Posted 2 weeks ago

“I ordered Mothers Day flowers for an important client on Thursday to be delivered to her office on Friday. I got a text at 8am that they were out for delivery. At 6pm, they were still on the truck. The office closed, and NY Blooms still think they have until 8pm on a Friday to get to a business that had since closed for the weekend. Unbelievably rude, frustrating, embarrassing, and disappointing. Never again.”

Helpful Report

Posted 2 weeks ago

“They substituted the flowers without noticing me and they sent a rotten flower, super wet and broken. It smelled like fish. They refused to give me a refund or send me another flower.”

Helpful Report

Posted 3 weeks ago

“Horrible!!! I ordered for delivery with in 2 business days. I even left a third day just in case something went wrong. This was for a private function. Been a week flowers are still not here. Customer services is outsourced . It doesn't matter if it's email or on the phone they are all reading from the same resolution spec sheet. The resolution is a blanket apology no offer of resolution. They should be embarrassed to call themselves a business. Wonder if I will ever get the flowers.”

Helpful Report

Posted 1 month ago

“I ordered the Potted Orchids and Bear from New York Blooms as a sweet surprise for a loved one, and while it was a thoughtful gift, it had a few shortcomings. The orchid itself was lovely, but it seemed a bit smaller than expected. The teddy bear was soft and cute, adding a nice touch, but I felt the overall presentation could have been a bit more polished. Delivery was on time, but the tracking updates were minimal, which made me a little anxious. It was a nice gift, but with better quality control and a little more care in packaging, it could have been perfect!”

Helpful Report

Posted 1 month ago

“I ordered LOVE IN CASABLANCA mixed rose bouquet luxurious as a gift to myself for my 40th birthday and I cried when I arrived at the hotel's concierge and was handed this big bouquet of withered flowers. The paper with the message was also wet and torn. I AM NEVER NEVER EVER ordering from this company again. Thanks for ruining what was supposed to be a good day.”

Helpful Report

Posted 1 month ago

“I was really excited to try New York Blooms after seeing their wide range of floral arrangements online. The website is super easy to navigate, and I loved the 'Occasion' filter—it made it really simple to find the perfect bouquet for my mom’s birthday. The bouquet I ordered was beautiful, and the flowers themselves were fresh, but when they arrived, some of the petals were slightly damaged. The packaging could have been better; the bouquet wasn’t as well protected as I’d hoped. I contacted customer service using their online form, and the representative was polite. I was hoping for a bit more proactive help or a quicker resolution, but overall, the flowers were still nice, even if the experience was a bit underwhelming.”

Helpful Report

Posted 1 month ago

“I ordered a bouquet from New York Blooms for my best friend’s birthday, and while the flowers were lovely, the delivery was delayed by two days. The roses were fresh and smelled amazing, but by the time they arrived, the surprise factor was lost. I contacted customer service, and while they were polite, they couldn’t offer much beyond an apology. The packaging was nice, and the bouquet itself was well put together, but the timing issue was frustrating. I might give them another try, but only if they improve their delivery service.”

Helpful Report

Posted 1 month ago

“From start to finish, everything was perfect. The flower arrangement I received was absolutely beautiful—fresh, vibrant, and exactly as pictured on their website. It truly exceeded my expectations. On top of that, their customer service was excellent. The team was friendly, responsive, and made sure all my questions were answered. I could not be happier with my purchase, and I will definitely be ordering from New York Blooms again in the future. Highly recommended!”

Helpful Report

Posted 1 month ago

“My wife was absolutely thrilled and felt so special receiving such a luxurious gift. It was a perfect surprise for our anniversary, and the entire experience—both from the quality of the product to the fast delivery—was top-notch. Highly recommend it for anyone looking to impress their loved ones!”

Helpful Report

Posted 1 month ago

“bought this as a gift, and it was perfect! The flowers were gorgeous, and the wine was a nice touch. Everything was beautifully arranged, and the recipient was thrilled. It arrived on time and in perfect condition. A wonderful combination of both elegance and indulgence.”

Helpful Report

Posted 1 month ago

“NewYorkBlooms.com offers a refreshing variety of flower arrangements, perfect for any occasion, from romantic anniversaries to celebratory birthdays. With an easy-to-navigate website, they provide beautiful bouquets, gift baskets, and the option to pair flowers with wine, chocolates, or gourmet treats. Their same-day delivery service is a standout, ensuring your gifts arrive fresh and on time. Whether you're sending a thoughtful gesture or a grand expression, New York Blooms delivers elegance and convenience, making them a great choice for sending heartfelt gifts across the city.”

Helpful Report

Posted 1 month ago

“"I just received a gift the Gorgeous Rose Gift from New York Blooms, and it was a delightful experience. This thoughtfully gift set offers a luxurious presentation of pink and white roses, making it an excellent choice for expressing love and appreciation. The Gorgeous Rose Gift from New York Blooms is a luxurious and thoughtful gift that combines the timeless beauty of pink and white roses with elegant packaging. It's an excellent choice for expressing love and appreciation on special occasions. I highly recommend it for anyone seeking a premium floral gift. "”

Helpful Report

Posted 1 month ago

“I ordered a floral arrangement from New York Blooms, but the experience was not perfect. The flowers were lovely, but the Red Vibrancy Box Rose Set didn’t look as full as it did in the picture online. Additionally, the delivery took longer than expected, and I had trouble tracking my order. Customer service was slow to respond, which added to the frustration. While the quality of the flowers was decent, the overall experience left me feeling a bit disappointed.”

Helpful Report

Posted 1 month ago

“I recently ordered a bouquet from New York Blooms, and I couldn’t be happier with my experience! The flowers were absolutely beautiful—fresh, vibrant, and perfectly arranged. The delivery was prompt, and the whole process was seamless. The recipient loved the bouquet, and it made the occasion extra special. I highly recommend New York Blooms for anyone looking for stunning floral arrangements and exceptional service! I’ll definitely order again!”

Helpful Report

Posted 1 month ago

New York Blooms is rated 4.1 based on 181 reviews