I purchased an online gel course and ‘complete’ gel kit through next steps beauty. I have found the course and the videos to be pretty good although a lot of typing errors in the work books. I came to do my practical work only to discover that the ‘complete ‘ gel nail kit wasn’t complete at all . There were three other necessary tools needed to do the course. Disappointed, I messaged the company and Shaun the manager couldn’t care less. He was very rude and not prepared to apologise or offer the items needed at a discount Customer service is very very poor I won’t be using the company again