NinjaOutreach is a SCAM company engaged in unethical business practices that are simply fraudulent. Their cancellation process is extremely inconvenient and confusing (I thought my cancellation had gone through even though it didn’t), and yet they automatically charged my credit card for a year’s subscription to their service ($1850) after my “seven day risk-free trial” advertised under “cancel anytime” ended. How can they promise the ability to “cancel anytime” if they automatically lump sum charge my credit card for a full YEAR without asking me if I want to renew at the end of the trial period? It surely wasn’t a risk-free trial since I’m now out near $2000. Their free trial is automatically set to a yearly billing option—making this the default while advertising “$155/month” is simply deceptive and untransparent. Not only is the product itself terrible because it didn’t have any of the influencer emails I was looking for, it appears that they’ve scammed many customers using the same tactics by lulling them into a free trial just to obtain their credit card information so they can charge and refuse a refund because of small print buried deep under their terms and conditions (which you apparently agree to by nature of signing up alone). It is sad they make money in this way by setting a trap rather than through an honest and true route of recurring happy customers. A respectable, law-abiding business would not charge a customer $1,850 without obtaining their explicit permission and would have a fair refund policy so that customers do not have to take to posting reviews in order to get their money back. I suspect there is a reason why they don’t have a customer service representative available over the phone. Instead, you have to engage with an online chatbox before you can get ahold of a human being at all. In short, they are a scam company engaging in fraudulent practices that definitely violate consumer protection laws. They’ve made thousands through false advertising and untransparent billing practices. If you just read through some of the other reviews on this site from discontented customers who have had a similar experience, it’s clear that they rely on their scammy practices to make money and have cheated many people out of their hard-earned money through predatory subscription tactics. STAY AWAY AT ALL COSTS!!!!