l purchased from Nissan Holdcroft- Stoke on Trent collected on 26/10/2023
The passenger's left side door of the car, a Nissan juke, is a different color to the rest of the car. I noticed it upon further inspection.
I raised it with the dealership and Nissan UK, who have all come back to me saying nothing can be done.
This paint defect was not disclosed to me at the time of the purchase, therefore according to consumer legal rights, this is (i) known as not of satisfactory quality (ii) not what was advertised/doesn't match the seller's description and (iii) and goes against their obligation to be open and transparent.
I have been a loyal customer for more than 6 years, I am appalled by the way they have treated me.
I am a single mother, every pound matters, especially in this economy and I literally am being ripped off by paying for a car that looks like a patchwork blanket.
I honestly didn’t expect this from them. Please don’t get your cars from Nissan, they don’t care about you as the consumer.