Gavin Connolly
Do NOT Purchase a Nissan Qashqai 1.2 dig-t Common problem with the oil rings and pistons which then require a new engine. Took our Nissan Qashqai to dealership for a service in August 2016. We were advised that vehicle was losing an abnormal amount of oil and to return in 3000 miles. We returned to dealership in December and the workshop staff investigated further as the vehicle was still losing too much oil. The cause was found to be incorrectly fitted piston rings (a fault with this particular type of engine, due to poor design). The technician determined an engine replacement was required on 27th December 2016 and this was subsequently ordered. This has now been fitted, but I have lost all faith in the brand and the car that I purchased brand new in 2015. I have attempted to communicate with Customer Service department and they have been unhelpful and rude throughout the entire process and has refused to pass me onto a manager at any time. I specifically purchased a brand-new vehicle as I did not want to have to worry about any potential issues with a vehicle over the term of the agreement. Unfortunately, this has not been the case and I have had to go back and forth regarding this issue and if it was not for the service manager in dealership, who took pity on me, I would have been left without a vehicle over the Christmas period. Awful treatment by Nissan (not bassetts dealership) and this is a common fault caused by poor design by Nissan.
7 years ago
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