Terrible customer service after my 3year old quashqui plumbed blue smoke ,delivered to nissan of Chelmsford , without looking at the car they diagnosed it needed a complete new engine (the car is 3 years old ) so nissan customer service manager called me to say I need to pay between £7500 and £8000 for a complete new engine. I asked what exactly was wrong with the car and the reply was "I don't know as I am not a car person" and "my hands are tied" beyond a joke I was treated very very badly .Would never have anything to do with Nissan or Nissan customer service.