They treat you like you are a beggar when you ask for assistance. They play stupid games with customers and pass you about from one person to another. Their customer service amounts to a team of lawyers to discourage you and assure them that you don't have any legal claim for reimbursement or assistance no matter the issue. I drove a Nissan for a year and a half. The engine light started coming on. I dumped it because I couldn't get assistance with out paying a lot of money for a car that was only a year old. I lost money on it because Nissan's don't hold their value. I would never buy another Nissan. There is absolutely no reason to buy a Nissan. They don't honor their own warranties. They are a sorry company with inferior cars and absolutely no customer service.