Highly disappointed with the Dutch firm. The company said to offer a trial product, nevertheless, there was no mentioning of being obliged to pay for an additional pair of boxers. I contacted the firm to showcase that the quality was not satisfactory and the boxers were quite uncomfortable. I did mention that I would like to no longer receive the shipped item and they said 'WE ARE SO SORRY, BUT YOU NEED TO RECEIVE THEM and THEN SHIP IT BACK'. Needless to mention they unsatisfactory and poor customer service, taking ages to come back to their customers. Very unreliable. As a company you should take your customers more seriously, otherwise, your inappropriate courses of action will severe your customers' loyalty and trust. I even pointed out that the delivery will be delayed, for an additional month, (the initial delivery date was September 18th, and now the company mentioned that they have to postpone it to October 18th. "Apparently due to their fictional demand". It makes me question if the previous reviews or customers were paid? A note to other customers: stay away from them.